Here is how my firm
has worked toward sustainable operations -
- My firm has aligned both the economic and non-economic elements
related to sustainability.
- The managers in operations have made sustainability as part of
daily routine & discussion. Managers in the supply chain have
been discussing the social & environmental issue as part of the
daily dialogue.
- The team has built a guiding principle and value. This value
provided a succinct manner of defining the value chain & how
the business needs. to be. managed.
- The firm has made sustainability a responsibility for each and
every worker in the operations.
Other
measures -
- The firm has given high priority to total quality
management.
- Using various techniques like TQM, JIT, Lean inventory
management the firm has worked towards sustainable operations.
- The management of suppliers is also done in an efficient manner
to ensure sustainability across various verticals.
- The supplier development, assessment, certification and
collaboration with chain managers are all taken very seriously
leading to better & efficient operational management of the
supply chain.
The machinery is well maintained making sure that operations
are well managed. Each and every process like procurement of raw
material, less usage of plastic, waste management systems in
operations are other examples of firm working towards the
sustainable operation.
Here is an example of an external firm - Amazon of how they are
working towards sustainable operations & practices they have
adopted -
- Amazon follows a fulfilment by Amazon model where sellers can
take advantage of Amazon marketplace to sell its products.
- Sellers handle the fulfilment of their product on the market
place.
- Amazon team communicated the inventory demand to vendors and
has added a new feature which covers profitability level demand
forecast. They are using the P-70, P-80, P - 90 which basically
shows the % of changes that Amazon will purchase the level of
demand.
- Amazon has been handling all four function making it a perfect
supply chain and these include - Warehousing, delivery, technology and
manufacturing.
- Warehousing - The product is easily accessible
from across the world. Amazon has placed all its warehouse sin
strategic location near metros and big population hubs making sure
supply and demand is matched.
- Delivery - Amazon biggest aspect os supply
chain management is its delivery options which are available to the
customers. It includes free, 2 day and prime delivery options which
gets products to the customer in 2 hours.
- Technology - Amazon being supply chain is
embracing technology and uses many automated and robotic solutions
to pick & pack the orders. It also helps in stacking and
storage of the inventory.
- Another aspect of Amazon Supply chain is
manufacturing. Amazon has realised that many third
party products can be made in a cheaper manner and hence have
started manufacturing them and white labelling the product. They
have launched a branded category in household items to pets and
even the babies segment. The labels have been growing on all
fronts.
All these functions and future business changes show that
Amazon is a supply chain and is revolutionising the way supply
chain management will work in future. Its. a great example of a
form working towards sustainable operations.
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