Question

Case - "Sy Friedland and JF&CS"

1. Are nonprofit entrepreneurs "true" entrepreneurs?

2. Can entrepreneurial principles be applied to nonprofit organization, or in Friedland's case, to a social service agency rather than a business?

3. How does an entrepreneurial social services agency differ from a social entrepreneurial venture?

4. Describe Sy Friendland and his entrepreneurial attributes.

5. Elaborate on the staff's reaction to changing the culture by Friedland.

6.Leadership transition.According to Garonzik of Hay Group, the main critical issues are:

a/ How is JF&CS evolving?

b/ Where is the overall industry headed?

c/ What are the looming challenges and pressures in the field?

d/ What will the most critical and specific challenges of the next CEO be, given that these issues may be very different from the challenges faced by Friedland in the previous 17 years?

Address a,b,c,d.

Answer 1

Answer - a,b,c,d (as mentioned by student).

Answer:

a/ JF&CS evolving: Jewish Family and Children’s Services is the organization that aim for helping the social families and providing services to children. The aim of this organization is to improve the social support for people so that they can bring positive changes and impacts in the life of people in the society. They aim to solve the problems of the people and help improve their lifes.

The industry is evolving and progressing in the right direction. A good success is seen for the industry. Many people are preferred to get the solution from this organization for their family problems and children problems. The JC&CS organization is progressing in the positive direction and is creating a impact in the market and helping people in the resolution of their issues.

b/ The overall industry headed: The overall industry is headed at San Francisco, The Peninsula, Marin and Sonoma Countries.

c/ Looming challenges and pressures in the field: This is special field in the market and the organization has captured a new segment in the market. Thus family and children support is a new concept itself and it is the first kind of organization who wish to explore services in this segment.

Following are key challenges and pressures in this field are as below

• The problems raised by people will be of high diverse nature and calls for high knowledge and skill sets.
• The nature of issue of people is time centric and personal opinion based issues.
• People are expecting quick and speedy result from the experts.
• It is difficult to manage children issues and the expectation of children are never ending.
• No market trend is available in the market and resource expertise will be a key challenge for the organization.

d/ The most critical and specific challenges of the next CEO be, given that these issues may be very different from the challenges faced by Friedland in the previous 17 years: It will be very challenging and critical for the next CEO to ensure that the organization is on the success and growth path for such type of industry in the market. The CEO needs to ensure that the organization runs and achieves the long term success for the organization. The strategic planning and product/service survival in the market will be critical and most challenging for the organization.