In: Economics
Case Summary
Visa and MasterCard are the two largest providers in the market for general purpose credit card network products and services. Together, Visa and MasterCard account for 75% of the dollar volume of transactions, and account for 86% of the number of general purpose cards issued. American Express, Discover/Novus, and Diners Club are the significant competitors in the general purpose card market. Both Visa and MasterCard are joint ventures (associations) that are owned and operated by the member banks that issue cards and provide card acceptance services. The member banks have an interest in both Visa and MasterCard (known as duality) and have representatives serving on the board of directors or important committees of both Visa and MasterCard.
Since the member banks of Visa and MasterCard have a significant interest in both Visa and MasterCard, they have little incentive or desire to compete directly against one another. The member banks have refused efforts by MasterCard management to develop its brand through marketing campaigns. The banks felt that this action would hurt the Visa brand, which the banks have a stake in. They have also not supported new product development, unless the new development was available to both Visa and MasterCard. In addition to avoiding competition between brands, the member banks have prohibited its banks from issuing competing credit cards, such as American Express and Discover/Novus. They have also worked jointly to discourage merchant acceptance of competing cards and access to ATMs for cash advances.
Discussion Questions
1.American express
2.PayPal
3.Bank of America
4.Jp morgan pursue and so forth.