Question

350-400 words

Discuss the various ways in which a manager can effectively handle rumors?Discuss four ways to reduce misinterpretations when communicating with people from a different culture.

Answer 1

Ways in which a manager can effectively handle rumors are as follows-

1. Manager must be knowledgeable about the causes of rumors and why they started in the first place.

2. Establish a preventive strategy- try to set up a hot line telephone in the HR office, that can connects troubled or confused employees with the truth about the problem.

3. Keep employees informed- whenever possible, in written or orally, inform employees about programs, projects and other events which will affect them and their jobs.

4. Accept and provide feedback- talk to some employees and ask for the source of the problem. This will lessen employees’ fear and uncertainties. Accept their feedback and provide correct answers to them.

5. Take action quickly- it is very important to take action as early as possible before the false information is repeated so many times that it becomes accepted truth. Manager should only provide the complete facts without repeating the false information itself, if possible.

6. Pay attention to the causes- analyze the causes of rumor and prepare a campaign of information to let employees know that you are aware of their problems and you are taking corrective action.

7. Progressive discipline- employees who spread rumors need to be dealt with. The first step should be the verbal warning, and if they again and again repeat the mistake then take corrective action against them.

Ways to reduce misinterpretations when communicating with people from a different culture are as follows-

1. Do research- before plan a meeting with other person; take some time to do a little research about the culture. Know basic etiquettes about their culture. And then communicate according to it.

2. Do not jump to conclusion or make judgments- as you do not know about their culture correctly so, before proper communication do not jump to conclusions or make any judgment about the person, it can negatively affect the communication.

3. Give everyone time to speak- this is most important for communication as people do not know about the other’s cultural non-verbal communication. So, it is very important to make clear communication and both parties communicate (verbally) clearly.

4. Ask questions- if any party has any doubt then ask clearly and get the answer before interpreting any sentence.