1-______ are normally one-off lump sums paid to employees who
have performed well. *
A)Employee share ownership
B)Profit Sharing
C)Commission
D)Bonus Payments
2-Which of the following is not among the financial rewards
paid by the organizations? *
A)Commission
B)Wages
C)Salaries
D)Free Medical insurance
3-______ provides information about a product to a consumer.
*
A)Distribution
B)Pricing
C)Informative advertising
D)Persuasive advertising
4-Which of the following is not among the methods used to
improve productive efficiency? *
A)Punishing employees
B)Improving the work enviromen
C)Rewarding employees
D)Training employees
5-______ is divided into several stages characterized by the
sales revenue and profit generated by the product over time.
*
A)Launch
B)Development
C)Product life cycle analysis
D)Product life cycle
6-Which of the following is not among the sales incentives
that can be adopted by organizations when doing marketing? *
A)Personal selling
B)BOGOF
C)Money off coupons
D)Competitions
7-Which of the following statements is correct? *
A)Changes in consumer demand do not affect the value of
different goods and services sold.
B)None of the options
C)Changes in technology and government policy can affect
markets.
D)Changes in technology and government policy do not affect
markets
8-Average cost per unit is equal to ______: *
A)Total Cost/ Total output
B)Total Cost / Total Revenue
C)Total Revenue / Total Cost
D)Total output / Total Cost
9-______ involves marketing communications using mass
advertising media. *
A)Personal selling
B)Above the line promotion
C)Below the line promotion
D)Direct marketing
10-______ involves choosing the right candidate to fill the
vacancy. *
A)Recruitment
B)Selection
C)Staffing
D)Job Analysis
11-During the ______ stage, products, pricing strategies and
promotions may be redesigned and re-launched to persuade consumers
to continue buying the product because it has been improved.
*
A)Extension
B)Launch
C)Growth
D)Development
12-______ refers to brand name and product image; advertising
and other promotions to raise consumer awareness. *
A)Product
B)Price
C)Place
D)Promotion
13-______ involves identifying and advertising a job vacancy:
*
A)Recruitment
B)Staffing
C)Job Analysis
D)Selection
14-“Retail sales are highly price sensitive” is an example on
organizational ______: *
A)Strength
B)Threat
C)Weakness
D)Opportunity
15)______ are the day to day running costs of a business
organization, including insurance charges, loan repayments,
cleaning office costs. *
A)Direct Costs
B)Total Costs
C)Variable Costs
D)Indirect costs
16-______ involves efforts to establish and maintain a good
image for a company and its products with the general public.
*
A)Personal Selling
B)Publicity
C)Public relations
D)Point of sale promotion
17-_____ refers to the channels of distribution to final
consumers; where and how the product is sold. *
A)Place
B)Promotion
C)Price
D)Product
18-A job description is used to produce a ______ listing the
skills, qualifications, experience and personal qualities a person
will need to do the job effectively. *
A)Selection
B)Recruitment
C)Job Analysis
D)Job Specification
19-_______ is that level of production which, if sold, will
generate total revenue that will exactly equal total cost. *
A)Average utilization
B)Economies of scale
C)Fixed cost
D)Break-even level of output
20-The last stage of the product life cycle is ______: *
A)Launch
B)Growth
C)Development
D)Extension
21-Change in consumer ______ and the amount of ______ between
producers can affect the volume and value of different goods and
services sold. *
A)Demand, purchase
B)Competition, purchase
C)Demand, Competition
D)Competition, Demand
22-If a small increase in the price of a product causes demand
and total sales revenue to fall significantly then consumer demand
for that product is ______: *
A)Price inelastic
B)Increasing
C)Improving
D)Price elastic
23-Marketing involves______ consumer wants. *
A)Anticipating, identifying, forecasting and expecting
B)Anticipating, forecasting, forseeing and expecting
C)Anticipating, identifying, generating and satisfying
D)Anticipation, identifying, generating and expecting
24-Which of the following is not true about the Decline stage
of the product life cycle? *
A)Production may eventually stop
B)Changes in tastes and the introduction of new products cause
sales and profit decline.
C)Changes in tastes and the introduction of new products cause
sales and profit to increase.
D)The product may be withdrawn from some outlets
25-______ is used to calculate the minimum level of output a
business will need to produce and sell to cover its costs and to
examine the impact that changes in costs, prices and sales could
have on profits.
A)Breakeven Analysis
B)Breakeven level of output
C)Lean production
D)Factor substitution