Question

Compare and Contrast Mobile Device Management (MDM) and Mobile Application Management (MAM) tools.

Answer 1

MOBILE DEVICE MANAGEMENT(MDM) TOOLS     

• used to optimize the functionality and security of mobile devices such as smartphones and tablets and laptops.
• implemented with the use of a third-party product that has management features for particular vendors of mobile devices
• protecting the device and the data at all 3 stages - at rest, in use, and in transit.

core functions:

• Function through or with multiple service providers
• Customize, according to company policy and or requirements.
• Integrate with the already existing IT, administrative, and application systems
• Enable the remote configuration, locking, wiping, detection, and encryption of devices
• Report on device activity

eg:    Jamf Pro,Fleetsmith,Rippling,Blackberry UEM,Scalefusion,ManageEngine Mobile Device Manager, PlusJamf

MOBILE APPLICATION MANAGEMENT(MAM) TOOLS

• used to the management of the entire app lifecycle such as installation,deletion and updating of apps
• focus on distributing and managing apps to authorized users in a simple, self-service manner
• allows to distribute and manage apps without having to manage the entire device.
• One-time setup.
• Management is completely remote and doesn't require possession of the device.
• Requires minimal admin intervention and zero user action.

core functions:

• App delivery,updating,version management,configuration,wrapping and performance monitoring
• User authentication and crash log reporting
• User & group access control and Push services
• Reporting and tracking
• Usage analytics and event management

eg: Pulse Secure's Workspace,ManageEngine Mobile Device Manager Plus,IBM MaaS360 with Watson,Arxan,Appaloosa Store,SOTI MobiControl,Microsoft Intune