Question

In: Operations Management

explain how to organize the medication ordering, receipts, returns and other related inventory control issues. plz...

explain how to organize the medication ordering, receipts, returns and other related inventory control issues.

plz don't answer me with hand writing I can't understand

Solutions

Expert Solution

Ways to manage ordering issues in medication are as follows:

  • An online order placing policy can be implemented to resolve ordering issues where the customer can order the for medication or any medical help
  • Customers should be informed via phones, emails, or the online ordering sites as soon as the order is placed
  • Employees should be trained to take immediate, and informative action to any ordering issues
  • Ordering issue like unsuccessful transactions should be authenticated from customers before canceling, and compensating the money to the customer

Ways to manage receipt issues in medication are as follows:

  • Updated technology should be used to reduce the receipt issues that occur during manual receipting.
  • Both paper-based and computer-based receipts should be recorded for the future use
  • Using workflow to log, count, and register receipt records as it is mentioned in the warehouse reports can be suitable for avoiding receipt issues

Ways to manage return issues in medication are as follows:

  • Customers should be informed regularly regarding each of the return issues, and their remedies
  • A proactive approach should be taken to reduce return issues by allowing high-cost or high-return products
  • Multiple service options should be offered to the customers to choose the best one for returning the medication

Other inventory management problems like spoilage issues, deadstock issues, and storage cost issues can be resolved using technology for automating medication inventory facilities. Apart from that, per level polices, first-in-first-out facilities, and customer relationship management can effectively manage inventory-related issues.


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