Question

In: Finance

As a new sales representative for Madmel Enterprises, you take a long time customer out to...

As a new sales representative for Madmel Enterprises, you take a long time customer out to dinner and drinks. before dinner is over, buy after sharing a couple rounds of top-shelf tequila, you have shaken hands on a deal to sell the customer nearly a one and half million dollars worth of industrial equipment. Madmel Enterprises is the only supplier of this industrial equipment. you have orally agreed on the essential terms of the deal such as price, quantity, delivery, etc.. In writing up the formal contract the next morning, you discover that you miscalculated the equipment's price. Your error could cost Madmel Enterprises $120,000.

You telephoned your customer to explain the situation. The customer insists we have a deal and if you do not go through with the deal, the customer will sue Madmel Enterprises for specific performance and other damages. The customer says that without the industrial equipment the company's operations will be severely impacted and it will cost thousands of dollars a day in lost profits.

You go to your boss and explain the situation. Your boss is a novice in contract law and asks you to explain in writing whether the deal is enforceable, what specific contractual issues will likely arise in the dispute and if Madmel can even get specific performance or other damages assuming they were successful in a lawsuit.

Prepare a memo for you boss. Discuss the requirements of a valid contract, any possible defenses, validity of customer's demand for specific performance or other damages, and whether business considerations may warrant going through with the deal even if the deal is not a contract or un-enforceable.

Solutions

Expert Solution

The requirements of a legal binding of a contract are (a) offer, (b) acceptance, (c) consideration, (d) mutuality of obligation, (e) competency and capacity, and where there exists certain circumstances or terms it should also (f) a written instrument.

Boss, the terms which were discussed at the dinner table while taking drinks do not be called as the final terms whether concerned with the price, quantity, delivery, etc. Such terms are not legally acceptable because parties are not in good state of mind and things are not in writing. The final and acceptable terms should be while both parties are in good state of mind to validate the terms and that to in written form in the presence of acceptable authority. So, to make the the terms of the contract legally binding, there should be "Competency and capacity", and "a Written instruments". Which are missing in takes at the dinner table last night. Thus, there is not contract exists with the customer.

A valid legal contract should be expressly reflected though written note, memorandum, or agreement that should be signed by the parties or their personal representatives.

Customer would not succeed in enforcing the contract on us legally in any lawsuit and claim damages.

It could possible that we lose one of our long time customer in the process.

Thanks.


Related Solutions

A customer service representative must spend different amounts of time with each customer to resolve various...
A customer service representative must spend different amounts of time with each customer to resolve various concerns. The amount of time (minutes) spent with each customer can be modeled by an uniform distribution that spans from 10 to 20 minutes. a.) What is the variance? b.) State f(x) c.) Find P(12 < x < 15.5). d.) If samples of size 20 are drawn, what is the probability that the sample mean is less than 13?
A sales representative for High Speed Technologies is faced with a demand from an important customer...
A sales representative for High Speed Technologies is faced with a demand from an important customer that is in direct conflict with company policies. The customer wants several product modifications with no change in price. What can the sales rep do to handle this conflict?
How long would it take from the time you feel an earthquake for it to reach...
How long would it take from the time you feel an earthquake for it to reach another city 92.0 km away, if it shakes you with a frequency of 10 Hz and a has a wavelength of 600 m? 2. Two trains (on separate tracks) travel toward each other, the first at 60.0 km/s and the second at 40.0 km/s. Both turn on their whistle, the first one emitting a frequency of 200 Hz and the second one emitting a...
You decided to purchase a new home and need a $357,211 mortgage. You take out a...
You decided to purchase a new home and need a $357,211 mortgage. You take out a loan from the bank that has an interest rate of 1.4%. What is the yearly payment to the bank to pay off the loan in 20 years?
Suppose that you buy new furniture that costs $5,200, but you need to take out a...
Suppose that you buy new furniture that costs $5,200, but you need to take out a loan. The furniture store can give you a loan. Suppose you take out a 24-month loan with a 8.25% add-on rate per year. (a) What are your monthly payments? (b) What is the total interest you will pay after you have finished paying off your loan? (c) What will your balance be after you have made 12 payments? Suppose you bought a house and...
What are the sales objectives for the new Sales Representative? 8-2. What role will the compensation...
What are the sales objectives for the new Sales Representative? 8-2. What role will the compensation design play in motivating the new Sales Representative? 8-3. What kind of sales incentive plan do you recommend? Why?
You take out a car loan at your local bank for the purchase of a new...
You take out a car loan at your local bank for the purchase of a new car. The total cost including taxes and preparation costs are: $25,985. Your bank’s nominal interest rate for car loans is at the moment 7 1⁄4 % for a 5-year amortization period. Calculate your monthly payments and the remaining balance after 3 years.
Assume that a new professional coffee maker sales representative claims that the new coffee maker will...
Assume that a new professional coffee maker sales representative claims that the new coffee maker will increase coffee made by at least 30 cups per hour. A coffee shop chain manager buys the new machine for his 15 coffee shop branches in Dubai and finds that the average increase was 32 cups. Assume that the standard deviation is 7 cups for this coffee maker. State the null and alternative hypotheses. Test the hypotheses at the 5% significance level. What is...
Sue is a customer account representative for ABC Company. She recently acquired several new accounts when...
Sue is a customer account representative for ABC Company. She recently acquired several new accounts when a previous representative, Dan, took an early retirement. Sue reviewed each of Dan’s accounts to help familiarize herself with his clients and under- stand how she can better serve each one’s individual needs. As she was reviewing the client list, she found a major customer she had never heard of before. Surprised that she had not yet done business with the company, she called...
A sales manager collected the following data on annual sales for new customer accounts and the...
A sales manager collected the following data on annual sales for new customer accounts and the number of years of experience for a sample of  salespersons. Salesperson Years of Experience Annual Sales ($1000s) 1 1 80 2 3 76 3 4 72 4 6 77 5 8 92 6 8 109 7 9 126 8 9 122 9 10 124 10 11 120 The data on  annual sales  for new customer accounts and  number of years of experience for a sample of  salespersons provided the...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT