Question

1. motivation is very essential in every commercial and non-commercial organization . Give any two benefits of motivating staff in a business?

2. Provide any three techniques of increasing motivation among staff in businesses?

3. Consider an entrepreneur operating a pie production restaurant. Draw him a well detailed Job description for post of supervisor.

Answer 1

Answer 1)

Motivation refers to the process of boosting energy of person that will stimulates him to act towards certain goal or objective.

Benefits of motivating staff :-

1) Lower absentism - Motivated staff are more willing to do their job. So , they will take less leaves and work more.

2) Low labour turnover - As staff is motivated, there is less chances of leaving job. It leads to lower labour turnover as company have to spend lots of money and time if labours are frequently moving.

Answer 2)

Technique of increasing motivation among staff -

1) Always appreciate the good work of employees. If work is not satisfactory, tell them how they can improve it.

Here one point should be noted that appreciate the good work in public whereas provide any negative feedback privately.

2) Distribute profit according to performance

The profit earned by business should be shared among the staff in any form. It will keep them motivated to work hard for more profits.

3) Provide trainings for personal development

Offer them various trainings for their personal growth. So they will be happy as their boss is thinking for their growth. Then , they will put more effort towards the organisation.

Answer 3)

Job description for supervisor :-

• Look after all the front and back operations of restaurant.

• Ensures best services to customers and handling customers grivences professionally.

• Manage stocks for kitchen and order the requirements timely.

• Maintain good quality.

• look after all the compliance regarding health and law.

• Provide monthly report.

• Train new workers.