Question

In: Accounting

Ch 8-3 Exercises & Problems Hide or show questions eBook Calculator Print Item Internal Controls Ramona's...

Ch 8-3 Exercises & Problems

Hide or show questions

eBook

Calculator

Print Item

Internal Controls
Ramona's Clothing is a retail store specializing in women's clothing. The store has established a liberal return policy for the holiday season in order to encourage gift purchases. Any item purchased during November and December may be returned through January 31, with a receipt, for cash or exchange. If the customer does not have a receipt, cash will still be refunded for any item under $75. If the item is more than $75, a check is mailed to the customer.
Whenever an item is returned, a store clerk completes a return slip, which the customer signs. The return slip is placed in a special box. The store manager visits the return counter approximately once every two hours to authorize the return slips. Clerks are instructed to place the returned merchandise on the proper rack on the selling floor as soon as possible.
This year, returns at Ramona's Clothing have reached an all-time high. There are a large number of returns under $75 without receipts.
a.  How can sales clerks employed at Ramona's Clothing use the store's return policy to steal money from the cash register?
 
b.  What internal control weaknesses do you see in the return policy that make cash thefts easier?
 
c.  Would issuing a store credit in place of a cash refund for all merchandise returned without a receipt reduce the possibility of theft?
 
Classify the following as either advantages or disadvantages of issuing a store credit in place of cash.
A clerk could only issue a phony store credit rather than taking money from the cash register.
 
The store would lose less revenue if customers had to choose other store merchandise instead of getting a cash refund.
 
Issuing only a store credit for returns without a receipt is a stricter return policy that may affect gift-givers' purchase decisions.
 
Sales clerks will need to be trained to apply the new policy and write up a store credit. They will also need to be trained to handle the redemption of the store credit on future merchandise purchases.
 
d.  Assume that Ramona's Clothing is committed to the current policy of issuing cash refunds without a receipt. Are there any changes that could be made in the store's procedures regarding customer refunds in order that would improve internal control?
 


Solutions

Expert Solution

a. They can just do out a return slip and put an item from the store floor on the rack and take the cash.


b. There is issue with the responsibilities assigned as the same clerk issue refunds and put the stock on rack, there could be cash theft easily. In order to avoid, continous supervisionis must.

c. A store credit can help surely. Management could raise question if many store credits are available with the employee., so there will no theft. Atleast they cannot take cash directly.

A clerk could only issue a phony store credit rather than taking money from the cash register. - Advantage

The store would lose less revenue if customers had to choose other store merchandise instead of getting a cash refund. - Advantage

Issuing only a store credit for returns without a receipt is a stricter return policy that may affect gift-givers' purchase decisions. - Disadvantage

Sales clerks will need to be trained to apply the new policy and write up a store credit. They will also need to be trained to handle the redemption of the store credit on future merchandise purchases. - Both - Training will be time consuming but it can serve a good control for future and one time exercise so advanges are much.

d. First control could be-

different people could be assigned for issuance of refund and return the stock on rack

Strict supervision is must - The company can use Camera. It will increase cost but in can create a control that each activity is being recorded


Related Solutions

Ch 7-3 Exercises & Problems Hide or show questions eBook Calculator Print Item Effect of Errors...
Ch 7-3 Exercises & Problems Hide or show questions eBook Calculator Print Item Effect of Errors in Physical Inventory Fonda Motorcycle Shop sells motorcycles, ATVs, and other related supplies and accessories. During the taking of its physical inventory on December 31, 20Y8, Fonda Motorcycle Shop incorrectly counted its inventory as $294,380 instead of the correct amount of $282,600. Enter all amounts as positive numbers. a.  State the effect of the error on the December 31, 20Y8, balance sheet of Fonda Motorcycle...
Mod 5(c) - CH 5 EXERCISES/PROBLEMS (31 pts) Hide or show questions eBook Calculator Print Item...
Mod 5(c) - CH 5 EXERCISES/PROBLEMS (31 pts) Hide or show questions eBook Calculator Print Item Ratio of Cash to Monthly Cash Expenses Kips Bay Medical Inc. is a medical device company that develops, produces, and sells products used in coronary surgery. The following data (in thousands) were adapted from recent financial statements. Year 4 Year 3 Year 2 Year 1 Operations: Net income (loss) $(5,607) $(6,060) $(5,507) $(4,250) Net cash flows from operating activities (5,026) (5,537) (4,203) (8,105) Balance...
Ch. 6 Prob 16A Hide or show questions eBook Calculator In the Illustrative Case in this...
Ch. 6 Prob 16A Hide or show questions eBook Calculator In the Illustrative Case in this chapter, payroll transactions for Brookins Company were analyzed, journalized, and posted for the third quarter of the fiscal year. In this problem, you are to record the payroll transactions for the last quarter of the firm's fiscal year. The last quarter begins on April 1, 20--. Narrative of Transactions: Apr. 1. Paid the treasurer of the union the amount of union dues withheld from...
W3 Assignment 2 PR.06-01B PR.06-02B PR.06-05B Hide or show questions Progress:2/3 items eBook Calculator Print Item...
W3 Assignment 2 PR.06-01B PR.06-02B PR.06-05B Hide or show questions Progress:2/3 items eBook Calculator Print Item Income Statements under Absorption Costing and Variable Costing The demand for aloe vera hand lotion, one of numerous products manufactured by Smooth Skin Care Products Inc., has dropped sharply because of recent competition from a similar product. The company's chemists are currently completing tests of various new formulas, and it is anticipated that the manufacture of a superior product can be started on December...
W1 Assignment 1 PR.01-01A PR.01-02A PR.01-05B.ALGO Hide or show questions Progress:1/3 items eBook Calculator Print Item...
W1 Assignment 1 PR.01-01A PR.01-02A PR.01-05B.ALGO Hide or show questions Progress:1/3 items eBook Calculator Print Item Classifying Costs The following is a list of costs that were incurred in the production and sale of large commercial airplanes: Classify each cost as either a product cost or a period cost. Indicate whether each product cost is a direct materials cost, a direct labor cost, or a factory overhead cost. Indicate whether each period cost is a selling expense or an administrative...
Chapter 17 HWK Hide or show questions eBook Calculator Measures of liquidity, Solvency and Profitability The...
Chapter 17 HWK Hide or show questions eBook Calculator Measures of liquidity, Solvency and Profitability The comparative financial statements of Stargel Inc. are as follows. The market price of Stargel common stock was $119.70 on December 31, 20Y2. Stargel Inc. Comparative Retained Earnings Statement For the Years Ended December 31, 20Y2 and 20Y1     20Y2     20Y1 Retained earnings, January 1 $5,375,000 $4,545,000 Net income 900,000 925,000 Total $6,275,000 $5,470,000 Dividends: Preferred stock dividends $45,000 $45,000 Common stock dividends 50,000 50,000 Total...
eBook Show Me How Calculator Print Item Determine the amount of sales (units) that would be...
eBook Show Me How Calculator Print Item Determine the amount of sales (units) that would be necessary under Break-Even Sales Under Present and Proposed Conditions Darby Company, operating at full capacity, sold 91,800 units at a price of $129 per unit during the current year. Its income statement for the current year is as follows: Sales $11,842,200 Cost of goods sold 5,848,000 Gross profit $5,994,200 Expenses: Selling expenses $2,924,000 Administrative expenses 2,924,000 Total expenses 5,848,000 Income from operations $146,200 The...
Homework #8 - Chapter 17 PR.17-02B Hide or show questions Progress:1/1 items eBook Calculator Cost of...
Homework #8 - Chapter 17 PR.17-02B Hide or show questions Progress:1/1 items eBook Calculator Cost of Production Report Bavarian Chocolate Company processes chocolate into candy bars. The process begins by placing direct materials (raw chocolate, milk, and sugar) into the Blending Department. All materials are placed into production at the beginning of the blending process. After blending, the milk chocolate is then transferred to the Molding Department, where the milk chocolate is formed into candy bars. The following is a...
Hide or show questions Progress:1/1 items eBook Calculator Financial Statements and Closing Entries The Gorman Group...
Hide or show questions Progress:1/1 items eBook Calculator Financial Statements and Closing Entries The Gorman Group is a financial planning services firm owned and operated by Nicole Gorman. As of October 31, 2019, the end of the fiscal year, the accountant for The Gorman Group prepared an end-of-period spreadsheet, part of which follows: The Gorman Group End-of-Period Spreadsheet For the Year Ended October 31, 2019 Adjusted Trial Balance Account Title Dr. Cr. Cash $11,000 Accounts Receivable 28,150 Supplies 6,350 Prepaid...
Chapter 4 Lecture Assignment (part 1) Hide or show questions eBook Calculator Appendix: Completing an End-of-Period...
Chapter 4 Lecture Assignment (part 1) Hide or show questions eBook Calculator Appendix: Completing an End-of-Period Spreadsheet Alert Security Services Co. offers security services to business clients. Complete the following end-of-period spreadsheet for Alert Security Services Co. If a box does not require an entry, leave it blank. Alert Security Services Co. End-of-Period Spreadsheet (Work Sheet) For the Year Ended October 31, 2019 Adjusted Trial Balance Income Statement Balance Sheet Account Title Dr. Cr. Dr. Cr. Dr. Cr. Cash 373...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT