In: Operations Management
1. a. In what ways is the concept of performance management different from the way in which appraisal has been traditionally practiced? 5 Marks
b. Employers believe that work can take place at a venue for work. How can organisations manage the performance of their workers during the outbreak of COVID-19 when they are working from home? 10 Marks
c. Workers need to convince employers that work can be completed outside the office. Suggest practical ways that workers can manage their performance at home to enjoy flexibility and control. 10 Marks
A. Performance appraisal is the ongoing process in which the evaluation is done on the basis of employee performance
Performance management is the process of measuring, managing, and developing the performance of the employees working in the organization.
Performance management focuses on the present and the future but if we talk about the performance appraisal the performance appraisal is all about the performance of the employee in the fast. How he has performed.
Performance management is the proactive process whereas the Performance appraisal is the reactive process.
Performance management is all about what you are going to do to help the employees that will help in their development and also focusing on the increase in the productivity of the employees to manage their performance, while In Performance appraisal is it how you evaluate the progress of the employees by measuring the employee's performance regular basis over time.
B. Organizations can manage the performance of the employees who are working from home in many ways:
By establishing daily structured check-ins because in this way the managers can arrange a call with their teammates working from the home. This could be one-on-one calls or a team call which is more effective for the employees or we can say that the managers should go for the way through which the employees can feel motivated.
Delivering feedback regularly
By delivering the feedback to the employees regularly makes them feel that they are connected with the organization. 360-degree feedback should be provided to employees to get clarity on dynamics as the people are not meeting with each other face-to-face.
Establishing proper targets and objectives
Another way to make sure that employee is meeting the demand of the organization and the employee is productive for the organization the management needs to create a proper target for the employees in this way that performance of the employee can be managed by the organization who are working from home
By establishing multiple channels of communication
Another way the organization can manage the performance of the employees by establishing the multiple channels of the communication because by doing this the employees will be in the touch of the managers and managers can make sure that the employees and meeting their target and they can keep an eye on what the employee is doing from home and this can be done with the help of the better communication channels.
C. The major way to convince the employers for the work from home can be more effective and what the workers can do to manage their performance at home are as follows:
By giving the best Productivity ever
The major things that the workers can to do manage their performance at home are giving their best shot during the work from home because with the ease of home they are getting the chance to complete their work so it is the duty of the employee that if the employer is trusting on him employee should always give his best shot and the best performance ever in order to ensure that the boss is convinced with the work for home always.
By not taking long breaks and focusing on work only
By not taking long tea breaks and lunch breaks and giving your job ht maximum priority it is the job of the employee to make sure that if he is working from home doesn’t mean that nobody is watching him so that he can take long breaks. The employee should be totally aware of the consequences to the business if the service level agreement is breached by the company. so employees should always be focused on work, not on breaks.
By showing them your work schedule during work from home
Another best way during the work from home is planning a proper time table starting from waking up to the day end in order to make sure that we are giving proper time to our job and are able to make the work-life balance in our lives. A proper schedule means everything is at the right time in the right place. So work, life activities, breaks every schedule should be made already, and try to focus on the work only.
By setting their own goals and objectives
Setting up the goals and objectives is another way in which the performance can be easily measured. If the employee wants to how much he has achieved and how much more he needs to achieve the employees need to set the standards because the set standards will tell that if they are able to meet the goals and objectives of the business.