Question

3. Your goal as an account manager is to leverage your product to assist customers. Which of the following steps will you take to achieve your goals?

S1: By creating product awareness to the right kind of stakeholders

S2: By reducing the price of your product and services

S3: By creating an authentic product which is in line to customer requirements

a.            S1

b.            S3

c.             S2 and S3

d.            S3 and S1

Answer 1

The Correct Answer is (d) S3 and S1

Account manager basically responsible for the sales and relationship with customers for the company. The account manager fills the gap between the sales team and the customer service team. The main role of the account manager is to market and promote the product or services to the right kind of customers and other stakeholders. The account manager needs to communicate clearly with the customers or clients and promote the products properly to keep the customer requirements in the mind.

Account managers would be directly connected with the customers and other stakeholders that would get direct feedback about the product or services and will get to know about customer requirements and needs. By keeping these needs and requirements in mind, the account manager will help the management and production department to improve the product or services as per the customer requirements.