In: Operations Management
The purpose of this assignment is to enhance your writing, application of knowledge, and critical thinking skills. In general, this assignment requires you to analyze an organization of your choice and prepare a case study covering a variety of aspects of the organization. The content will include information on the mission, strategy, culture, structure, and environment of the organization. First you need to choose an organization to examine. It can be one you worked for in the past, your present employer, or any other organization that interests you. It is important that you be able to interview at least two employees from this organization, so if you select one that is “new” to you, you will need to contact the organization in order to verify that you can get access to discuss the organization with two current employees. In the second and third weeks of class this selection process should be completed. Format and detailed requirements: There should be six sections to your paper: Introduction, External environment, mission and goals, structure, culture, and Conclusions. I.Introduction: Briefly how you happened to choose it as a focus for this project. II.External Environment. What are some of the basic issues confronting the industry of which your organization is a part? While this is a potentially huge topic to discuss, try to focus on the most important aspects of the environment (i.e., competition, suppliers, customers, employees, regulatory issues, economy, etc.). III.Organizational mission and official goals. What do members see as the purpose of this organization? What are the organization’s long-term goals? You will want to do two things to answer this question. First, you need to find out if there is an official position formally set forth by the organization. Second, you need to assemble a set of questions to pose to a sample of employees of the organization to reveal how they view their mission and goals. You can do that using whatever research approach you like- individual or group interview, via e-mail, etc. IV.Organizational structure. Describe the organization’s structure. Provide a depiction of the chart, either one the organization uses or your own assessment if there is no such document. Describe what the organizational chart tells you about the vertical and horizontal complexity and integration of this organization. Explain how the organization uses its formal structure to promote coordination and integration. V.Organizational culture. Collect and analyze available evidence regarding the culture of this organization. Observables include physical manifestations, such as the physical buildings and real estate (e.g., landscaping, age of buildings), and rites and rituals, as well as verbal aspects, such as stories (and myths) regarding the organization and its founders. Shared values and common assumptions are not immediately apparent, but may be ascertained through a discussion with members. You must interview at least two organizational members, and work with them to help you understand their values and those of the organization. Tips:1. Inform your contacts that the information you are gathering is for scholarly purposes only, to serve educational goals. Anyone who responds is doing so anonymously. Any information you talk about in class will be summarized across people, so no individual can be identified. Only our class will see the results of your research, and no one else. 2. Tell your contacts that if they are interested in what the final analysis shows about their organization, you’ll be sure to provide that. 3. This tip pertains not just to examining the culture, but also the mission and goals in general. Record and organize as much evidence as you can to support your search into the mission, structure and culture of the organization. This may include (but should not be limited to a. formal organizational charts, b. drawings of informal structure, c. print-outs from internet, d. copies of documents the organization provided to you, e. photographs of cultural manifestations, f.notes from your questions posed to organizational members regarding stories and rituals, values, and so on. VI. Conclusions. Describe how the main parts of this analysis are related: external environment, mission/goals, structure, and culture. Think about the nuances of the relationships between these factors. Some questions to get you started might include: Are these aspects mutually supportive of each other, or are there problems? That is, does the structure make sense in light of the environmental demands, for example? Likewise, does the culture of the organization facilitate the organization’s success?
I.Introduction:
Apple Inc. is an US based multinational company headquartered in California.world wide manufacturer which designs, develops, and sells consumer electronics, software, and digital services. its products and services include iPod, Apple Watch, iPhone, iPad, Mac, Apple TV, (iOS), and watchOS operating systems, iCloud etc. For the last 3 years i have been using its one of the premier product iphone.as a device always with me admired by its feature.sounfd quality,charging capacity and camera is very excellent.so decided to work with it...
II.External Environment.
The Apple products known for its strong brand, quality, Innovative technology and customer satisfaction. Increasing desire for Wireless devices and get to connected As these reason this kind of devices is highly received by the people and they considered it as their prestige issue.
Apple differs from those of its rivals as they provide a High Quality and High Cost products (vanity). IMac and IBook are unique ,exclusive products of apple varied from its competitors in features of higly technological operation system, innovative functionality and brand value attracts the customers by avoiding them to switch to its competitor and create loyal customers too.less chance for new entrants because ios means i phone,Apple have been deep rooted in field of consumer electronics and digital services.In the computer manufacturing industry processor developer is the single main supplier, it determine power and efficiency of computer.Apple as an environment friendly company has been taken several steps to avoid the usage of harmful chemicals in manufacturing of its product transportation.Its selection process is too rigid and complex have go through innovative skill and creative skill.always follows leading roles in motivating employees through benefits and appraisal.
III.Organizational mission and official goals.
Apple mission is “to bringing the best user experience to its customers through its innovative hardware, software, and services.”
Elements of mission statement is critical:
· Best user experience
· Innovative and creative hardware, software and services
Survey:
1. how accurately does the above mission statement reflect working at apple.inc
Excellent
Good
Average
poor
2. what ways can both the management and leadership inspire you to work toward its mission and vision?
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3. “leaders communicate the company’s strategy and goals”
agree
strongly disagree
Neutral
Disagree
strongly disagree
4. kindly Describe the way that the company goals align with your work.
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5. What do you think of our organization’s mission?any suggestion
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IV.Organizational structure.
Product-based divisionsional structure
1. App Store,
2. ApplePay,
3. iCloud,
4. Apple Music.
5. iPhone
6. iPad
7. Apple TV
8. iWatch
9. connectivity and computing products and supplies headphones,cases, displays, storage devices and various other
these are the main division.apple inc structured on these product and service.
V.Organizational culture.
basically Apple Inc. has an organizational culture for creative innovation.
Creativity and innovation: Apple actively empowers its customers by giving them the freedom to create and use amazing products. Apple’s organizational culture supports rapid innovation
Competition: the main competitive advantage for the apple is its ability to develop innovative products enabling apple with stream of new products and stay ahead of competitors.
apple is the worlds largest MNC offers iPod, Apple Watch, iPhone, iPad, Mac, Apple TV, (iOS), and watchOS operating systems, iCloud etc .