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List the main members of the set of techniques known as the Seven Tools of Total...

List the main members of the set of techniques known as the Seven Tools of Total Quality Management (TQM). Then, mention two out of this list which are considered key techniques for defining processes and identifying sources of variation. At which stage in a CQI project life-cycle are these two key techniques needed the most?

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Expert Solution

Seven tools of total quality management focus on quality process, well-designed service, and products, it will be well planned to achieve the total quality management promises. members and customers, a community of members, staffs are the important members of the quality process team. there are seven basic tools of quality called cause and effect diagram also called fishbone diagrams finds the causes for an effect and make ideas. the check sheet is a structured data that can be adapted for many purposes.
control charts use a graph for process changes over time. it compares the data and makes a conclusion whether the process variation is controlling or out of control and how it got affected by various causes.
histogram and graph that has factors with more significance.
scatter diagram graphs numerical data show the relationship among other variables.
stratifications technique is separate data from different sources that can be seen through the flowchart.
Key techniques of sources of variation and process definition include a statistical method of estimation that identifies the variables, assumptions. flow chart, cause analysis, and diagrams target quality management.
continuous quality improvement(CQI) tools help for the quality improvement process.
process analysis, data collection, planning, implementation are the phases important as quality improvement tools.
planning and data colelction is important tools for the data collection and analysis that help the process to imrpove the program.


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