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Communication, as a management function is the process of creating, communicating and interpreting ideas, facts, opinions...

  1. Communication, as a management function is the process of creating, communicating and interpreting ideas, facts, opinions and feelings about work. performance, organizational effectiveness and efficiency as well as goals attainment in organization.

i) explain what you understand from perception and communication, (ii) explain principles of perception, (iii) describe and explain non-verbal & body language influence in communication, and (iv) what you as a manager understand from applying effective listening skills in practice.

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