Question

Subject: Project Management for Health Information Management Department 

Title of Assignment: Written Assignment-Contractor Capabilities for the EHR

Your task:

Locate a description of the products and services available through a vendor of an EHR system on the web.

Write a 1-2 page paper that evaluates the information you were able to view at this time about

the vendor that would help you decide whether or not to use them,

and what you see as the limitations of the marketing information provided by the website.

Then answer the following questions:

What qualifications does the seller of this system describe on their website?

What areas would you want to know more about that are not listed and readily available on the website?

Be sure to cite your source(s) and make sure your paper is free of spelling and grammar errors.

Answer 1

EHR is an electronic health record . Here health information about the patient and population is stored in a systematized manner electronically in a digital format . The information about the patient and population includes personal statistics like age , weight , demography , medical history , medication and allergies , immunization status , test results , radiology images etc . The information can be shared across different health care settings . Since I am from India I have selected PurpleDocs which operates in India has a website . Its logo says "Connecting Healthcare Stakeholders and Enabling Patient Engagement " .

They have young team comprising of 10 people comprising mostly of Information Technology Professionals and 5 mentors and advisors who are doctors , investment professionals and business consultants . In the offerings they have :

A. Purpledocs ; This is a cloud based offering where indoor patient records and diagnostics are digitized . These are accessible online anytime & anywhere and can also be analyzed online .

B. PD+ : This is a Tablet Based App for Doctors , Clinics and Hospitals . These are used to generate digital prescriptions which can be electronically transferred and shared with patients and pharmacists . Doctors , clinics and hospitals can access the patient's records and analyze them . These can also be used for explaining the treatment and diagnosis .These can also be used to take video images of patients .

C.PD Engage : This is an APP for patient engagement to improve patient care and patient satisfaction .

D. PD Analytics : This is AI (Artificial Intelligence) and ML (Machine Learning) driven healthcare data analytics platform to help make useful inferences and predictions for better patient care and preventive healthcare .

E. MyPD : Here a person's and his family's medical history can be build , managed and analyzed . And also Doctor's prescriptions are available online instantly & medical records can be scanned and uploaded instantly .

In contact us we have general enquiry , sales enquiry and customer care where in the format for all general enquiry , sales enquiry and customer care is same comprising of name , email address , phone number and message .

From the above what we can make out is that in the core team which is in operation we do not have a single doctor to check on the quality of records being generated . The core team composition and composition of mentors & advisors points out at one aspect that the venture is more into the profit side and less on the quality side . PD Engage looks half cooked and actually it is more important because this is where the patients can share the valuable feed backs and help in the improvement of the services . The offering seems to be one way from the service provider to the customer (patient) . Both the communication lines from the service provider to the customer and from the patient to the customer should be equally strong . Both the doctors in the advisor and mentor section are from Ahmedabad and blogs are also from doctors in Ahmedabad . Blogs should be from all across the country .

The areas which are not listed and readily available are :

1. Network : In what all areas in India the services is provided and who looks after the after sales service locally in each area .

2. List of present customers and their reviews .

3. Information on any rewards and recognitions given to the service provider by any of the recognized bodies .

4. Telephone numbers for instant contact should be there on the website in case of any query related to customer service .