Question

Hospital UCSI offers a holistic approach to healthcare with a focus on both preventive
medicine and medical attention. Suppose you're the new Hospital UCSI Project
Manager. You wished to develop a new information system. The new system
represents an opportunity for Hospital UCSI to make significant cost savings, and
more convenience for patients who will be able to update medical information,
schedule appointments, and request medical records on line. During your fact-finding,
you learned that the hospital requires various reports, as follows:
 Daily appointment list for each provider. The list shows all scheduled
appointment times, patient names, and services to be performed, including the
procedure code and description.
 Daily report call list, which shows the patients who are to be reminded of
their next day’s appointments. The call list includes the patient name,
telephone number, appointment time, and provider name.
 Weekly provider report that lists each of the providers and the weekly charges
generated, plus a month-to-date (MTD) and a year-to-date (YTD) summary as
well as profit distribution data for the partners.
 Monthly patient statement, which includes the statement date, head of
household name and address, previous month’s balance, total household
charges MTD, total payments MTD, and the current balance.
 Weekly Insurance Company Report.
 Monthly Claim Status Summary.
 In addition to these reports, the office staff would like automated e-mail and
text messaging capability for sending reminders to patients when it is time to
schedule an appointment. Data also needs to be maintained on employers who
participate in employee wellness programs. This information can be used for
marketing purposes throughout the year. Finally, the new system needs to
track employee schedules, attendance, vacation time, and paid time off.
Now you are ready to organize the facts and prepare a system requirements document
that represents a logical model of the proposed system.
Write report on following question

a) What are the benefits of developing a new system for Hospital UCSI.
b) What fact-finding methods could you use to collect information from
patients and employers at Hospital UCSI? (Suggest at least three
methods, and explain the pros and cons of each).
c) Conduct a feasibility analysis for Laurent blue hospital that includes
(technical, economical and organizational).
d) Discuss the special issues and constraint you might encounter during
and after system development
e) Future expectation and enhancement functionality of Hospital UCSI.

Answer 1

Step1:-a) The benefits of developing s new system of hospital are:-

• It will offer a holistic approach to health care with a focus on both preventive medicine and medical attention.
• It will make a significant cost saving.
• It will more convenience for patients who will be able to update medical information.

b) The fact finding methods to collect information are email and text message and patients data .

These methods will help to find the information about the patient and employees in the hospital.

c) Feasibility analysis means the capability to complete a project effectively.

# The technical feasibility analysis to implement telemedicine in a tertiary care hospital .

The technical analysis will interconnected with digital network it will help in different ways in the hospital-

Polycam is a video conferencing tools ,and also helps in consultation center like X rays ,CT scan , colour Doppler, ultrasound ect.

If this technical analysis success then hospital will be good.

#Economical feasibility analysis in the hospital in india public health care is not equally distributed .in some rural areas the people depend on public health care center like (RMP),(PHC's) .they get treated in those areas so the investment should be proper to cure the patient .

# organization feasibility analysis is the health care services how they organize the health center .they communicate with the patient .

d) The special issues and constraint are after developing a new system are it will provide more facilities to the people in the society . through this new system the economical and technical condition will be changed .

The new system gives an opportunity to UCSI hospital.

e) The future expectations and enhancement functionally of hospital UCSI are to make more approaches to the hospital and more convenient to people and better support to the hospital.