Question

What type of resiliency training and support has minimized the impact of mental health issues on the primary care provider related to COVID 19? What has not worked and why?

Answer 1

ANSWER: In January, 2020 who has declared coronavirus as a worldwide problem. This leads to serious stress, anxiety, and pressure not only on the general population but also on health care providers. WHO gave some guidelines, support, and training to minimize the stress related to coronavirus:

• avoiding watching and listening news about COVID19: This was the first and most important help to reduce stress among the general population as well as health care providers. This is good to know about surroundings but only that soothes you not tense you.
• refer correct term and show empathy: WHO also said that never use COVID cases, COVID family or COVID victims, use peron having COVID, person recovering from COVID. And also show some empathy and sympathy to these people. Never see them as monster. It could lead to stigma.
• get help from others: WHO has also opened some support system, helpline number if anybody is stressed about the corona and wants to know about it more, this is not only for the general population as well for health care providers.
• amplify the positive outcomes: . For example, stories of people who have recovered or who have supported a loved one and are willing to share their experience. all this could help in reducing stress.
• use effective coping strategies: this is natural for health care workers to feel stressed while caring in hospitals for longer hours. But take your time, talk to your loved ones, eat you favorite meal, do rest, share feelings all these things can be a great help to reduces stress.
• rotate the working system: This also had some extent of help, rotating the shifts from more stressing areas to the less stressful area. This buddy system helps in reducing stress.
• psychological first aid: this was a help from WHO for all health care providers to control emotions, stress, and anxiety among all. It includes everyone, school, teachers, the general population, and students also.
• stress management training: it was apart of training that is provided to health care workers. This includes all the basic steps or minor interventions that can help in the prevention of stress.
• digital platform: video conferencing synchronous and asynchronous type can be help for health care providers to reduce stress, share their feelings and experience that how they coped up with these feelings during the pandemic. Digital education prooved some help in these situations.
• telepsychiatry: it was not only for general population to get consultation via phone, internet but also available for health workers.

SOME EXTENT OF THESE TRAINING AND SUPPORT HELPED HEALTH CARE PROVIDERS SOME NOT THAT ARE:

• . telepsychiatry
• digital platform
• rotating working system.

more frankly if we say, every support and guidelines had some sort of fault that can not fully cure the stress among health workers because:

• everyone do not have reach or access to internet
• increasing cases and death rate everyday.
• less positive outcomes more negative one.
• less number of helath workers.
• rotation require quarantine period of helth workers.
• no contact to family.
• poor follow up services
• difficult to maintain effective communication with digital platform.
• long working hours.
• busy and poor helpline services.