In: Operations Management
Performance evaluation is the process by which manager or consultant examines and evaluates an employee's work behavior by comparing it with preset standards, documents the results of the comparison and uses the results to provide feedback to the employees to show where improvements are needed and why. Performance evaluation is an important concept as the accuracy of the standards could be analysed because of them. Worker's efficiency and effectivity can be checked. It is used to promote communication and provide useful feedback about job performance, to facilitate better working relationships, to provide an historical record of performance and to contribute to professional development.
Performance evaluation methods and tools that can be used in our project would be:
1. 360 degree view: This is a method used by the employer to check the development and initial training of the employees. Under this, the employee is being added and asked his reviews and view points in groups and discussions to check and evaluate his decision making and communication power.
2. Quantitative Methods: Quantitative methods like Standards based performance and performance by the no. of pieces produced is a method used to analyse and check the evaluation of an employee on the basis of the quantitative work he has done.
3. Peer Review: Peer review is the most common method to evaluate en employee. Under this, an employee's reviews and traits are asked about his friends and co workers to know better about an individual in his worklife.
The processes and the programs that we implemented are useful as it would definitely affect the employee life cycle of an organisation. As the employee comes in the organisation, he is new. He is having power and ability to learn more and seek more. He is finding his growth and areas to work. As he grows older with the organisation, he becomes wiser and calm and his traits should be used as accordance with the same. Thus, an employee has to be completely understood as the organisation is implementing new programs in it.
When organisations choose not to use Job descriptions many conflicts and issue could be arose up. First one would be the confusion and ambiguity in the organisation not knowing what an employee has to perform where. The whole confusion would relate to what duties should be performed by an employee and would thus affect the productivity and working of the organisation.