CASE STUDYAdult and Pediatric Primary Care (APPC), a five-doctor clinic
with 40 employees and two offices, is a financially viable, growing
organization with an expanding patient base. The practice is five
years old, started by two physicians who left a larger group with a
goal to provide high-quality care. At the time they started, they
hired an experienced medical office manager, a front-desk
receptionist, and two medical assistants. Over the past five years,
they have added more physicians and staff...