In: Nursing
A process recording is a method in which students record all the communications, both verbal and non verbal, spoken and observed through an interview.It is a written account of conversation between nurse and patient..It is a word to word description of communication between nurse and patient.The verbatim or dialogue are as it is recorded
purpose
format
Patient/Client | Nurse | Techniques/Analyses |
This column is for recording verbatim (word for word) what the patient says. Indicate nonverbal cues in parentheses. | This column is for recording verbatim (word for word) what the nurse says. Indicate nonverbal cues in parentheses. | the name of each of the communication skills used. an analysis of whether the interaction was therapeutic or nontherapeutic. insight into another approach which might be more effecti |
Patient/Client | Nurse | Techniques/Analyses |
Oh, I'm OK, I guess. Renu. and I just got into one of our little fights about his smoking |
"Hello, Mrs. Rani. How are you and the family doing today?" (Sitting in Mrs. Rani's kitchen. "Open" posture |
Use of an open-ended question allowed the opportunity for Mrs. Rani. to tell her in her own words what was upsetting her |
what is an open ended question?
Open ended questions are questions which are having descriptive answers.It cannot have yes or no as answers.
.for example can you explain your relationship with teacher?
What is a closed ended question?
Here respondent has to choose from a set of pre-defined set of answers.
for eg.did you experience good hospitality serices?
Non-verbal communication includes facial expressions,eye contact etc.Nonverbal communication convey more meaning than verbal communication.