Question

In: Operations Management

The upper management of United American insurance company has passed along the new goal of improving...

The upper management of United American insurance company has passed along the new goal of improving customer service to the district managers. The district managers will set goals to be achieved over the next 6 to 24 months as part of ____ planning.

Multiple Choice

  • middle-level

  • operational

  • strategic

  • working-level

  • tactical

Solutions

Expert Solution

strategic

As this is related to improving the customer service level of an organization, this is a long term goal and hence part of the strategic plan of the organization that ensure growth and development in the long run.

keosha answered 3 years ago
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