Question

Identify one potential problem in health care and use the five-stage model for approaching problem solving by Wheatley. What is the aspect of this situation that you think is most important? What new learning did you experience? Which things get in the way of solutions? How will we work together?

Answer 1

#. One of the main problem in healthcare is superiority and inequality towards the staffs

Five stages of Wheatley problem solving :-

Cooling, Quieting

Enriching through Fruitful Opposition

Magnetizing Resources

Precise Destroying

Intelligent Action

These five stages are depicted here as a cycle because they work developmentally, one stage creating the conditions for the next. This developmental sequence, however, can sometimes be gone through very quickly, or a group might spend a great deal of time in one stage and move rapidly through the next. Each stage has a form associated with it, a shape that provides the appropriate structure for the work at hand. Also, there are different core behaviors that facilitate the inquiry for each stage.

#. Stage One: Cooling, Quieting

When the superiority or inequality event happens don't get aggressive and start fighting ,just stay relaxed ,let them continue their action .

#. Stage Two: Enriching, Fruitful Opposition

After the initial process of cooling and quieting, it’s essential to return to the source of the conflict, which is people’s different perspectives and positions. In order to understand a problem in its complexity, we have to learn much more about it. We achieve this understanding by giving each person or position ample opportunity to explain their reasoning in depth. Sit with the concerned people and have a discussion on it .

#. Stage Three: Magnetizing Resources

After progressing through the stages of cooling and enriching, it is common for people to feel good about working together as a group, to be humbled by the complexity of the issue, and to be energized to move forward in finding a solution. It’s a complex array of predictable emotions. People will be both tired and motivated, confused yet confident. However, it’s also common for people at this stage to want to launch into action planning. Taking action relieves us of the oppressive feelings of confusion and overwhelm. We are eager to do anything rather than linger longer in these uncomfortable states.

#. Stage four : Precise destroying

At this stage, precision destroying is necessary to create more capacity for the work going forward. We can see now what small elements of the situation are impeding movement forward, what few things need to be let go of as they are no longer necessary or appropriate for the work we must do.

#. Stage Five: Intelligent Action

This last stage is the reward for working through the first four. We are now a cohesive, smart group of people who have developed genuine perspective and depth about the problem under consideration

#.The aspect of this situation that is most important is the inequality in the workplace .

#. A new learning i experienced is destroying is also important in problem solving .

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