Question

Design a graphic organization (such as a chart or table) that identifies a minimum of three quality measurement/ improvement tools. Describe how they are used for measuring quality by at least four professionals in a health care organization. You must include at least one administrative health professional, one midlevel provider, one physician, and one auxiliary staff member. Make sure to include a reference page with at least four references, including your textbook.

Answer 1

Quality assessment in healthcare settings and role different personnel in it.

B) Physicians,

TYPE	DESCRIPTION	Personnel	Assessment area example
Structure	Characters assessed: Resources being assessed 1.Care facilities 2. Personnel 3. Policies 4. Care delivery system 5. Guidelines	A) Administrative mangers	Do the hospital has adequate staff? Does the hospital has needed equipment? Is the hospital policies up to date? Is financial distribution adequate?
		Are Physicians, giving recommended drugs to patients? Is the patient condition assessed frequently? Are they available on time? Are they maintaining records?
		C) CNOs	Are the nurses assessing patient for decubiti regularly? Proper documentation done? Proper delegation of RNs. Training of team members.
		D) Pharmacist	Is the drug supply adequate? Proper inventory maintained? Storage of narcotic drugs?
Process	Assessing Routine clinical care. Delivery of care. Planning of care.
Outcome	Patients experience after receiving health care is assessed. Mortality, morbidity, quality of life are being assessed
Patient Experience	Patients experience in hospital is assessed. Waiting time? Staffs response. Facilities.

The quality measurement tool assess the six segments of care.

1. Efficiency

2. Patient centeredness

3. Timing

4. Effectiveness

5. Safety

6. Equitable distribution

Tools that can be used to assess quality of health care are:

• Building the Science of Public Reporting
• Health Literacy Measurement Tools
• Child Health Care Quality Toolbox
• All-Payer Claims Databases
• AHRQ Quality and Safety Review System
• All-Payer Claims Databases Measurement of Care
• Challenge and Potential for Assuring Quality Health Care for the 21st Century
• Delivery System Research Initiative
• Tools for Quality Measurement: CAHPS(R)
• Selecting Quality and Resource Use Measures
• Improving the Quality of Asthma Care
• Improving Your Office Testing Process
• MEDNET Resource Guide
• Public Reports on Provider Performance for Consumers
• Theory and Reality of Value-Based Purchasing: Lessons from the Pioneer

References

1. https://www.ahrq.gov/professionals/quality-patient-safety/quality-resources/tools/index.html

2. Stephen Asch, John Adams, Elizabeth McGlynn, et al., “The Quality of Care Delivered to Adults in the United States,” The New England Journal of Medicine2003 348: 26

3.Beverley J Shea, Jeremy M Grimshaw, George A Wells, , et al., BMC Medical Research Methodology2007,7:10

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