Question

In: Statistics and Probability

The Consumer Reports customer satisfaction survey is based upon 148,599 visits to full service restaurant chains....

The Consumer Reports customer satisfaction survey is based upon 148,599 visits to full service restaurant chains. Assume this data set is representative of the results reported. The variable restaurant “type” indicates whether the restaurant is an Italian restaurant or a seafood/steakhouse. Price indicates the average amount a person paid for dinner and drinks minus the tip. Score reflects overall customer satisfaction and a score of 80 can be interpreted as very satisfied. Assume alpha = 0.05 for all parts of this question.

First, develop a dummy variable to indicate the restaurant’s “type”. Use a dummy variable code of ‘0’ to indicate an Italian restaurant and a ‘1’ to indicate a seafood/steakhouse. Develop a regression equation predicting the customer satisfaction score based upon both price and restaurant type.  

What is the RSQ (R-squared) value? (Note: This is regular R^2, NOT Adjusted R^2).

Restaurant Type Price ($) Score
Bertucci's Italian 16 77
Black Angus Steakhouse Seafood/Steakhouse 24 79
Bonefish Grill Seafood/Steakhouse 26 85
Bravo! Cucina Italiana Italian 18 84
Buca di Beppo Italian 17 81
Bugaboo Creek Steak House Seafood/Steakhouse 18 77
Carrabba's Italian Grill Italian 23 86
Charlie Brown's Steakhouse Seafood/Steakhouse 17 75
Il Fornaio Italian 28 83
Joe's Crab Shack Seafood/Steakhouse 15 71
Johnny Carino's Italian Italian 17 81
Lone Star Steakhouse & Saloon Seafood/Steakhouse 17 76
LongHorn Steakhouse Seafood/Steakhouse 19 81
Maggiano's Little Italy Italian 22 83
McGrath's Fish House Seafood/Steakhouse 16 81
Olive Garden Italian 19 81
Outback Steakhouse Seafood/Steakhouse 20 80
Red Lobster Seafood/Steakhouse 18 78
Romano's Macaroni Grill Italian 18 82
The Old Spaghetti Factory Italian 12 79
Uno Chicago Grill Italian 16 76

Solutions

Expert Solution

Answer:

a) regression equation : Score = 70.4431 +0.5734*Price - 3.0382*type_dummy

b) RSQ (R-squared) value=0.5262

________________________________________________________________________________

Solution:

  • Part a.

    Regression analysis using MS-EXCEL gives following results.

SUMMARY OUTPUT
Regression Statistics
Multiple R 0.725419
R Square 0.526233
Adjusted R Square 0.473593
Standard Error 2.64219
Observations 21
ANOVA
df SS MS F Significance F
Regression 2 139.5771 69.78856 9.996691 0.001202
Residual 18 125.661 6.981166
Total 20 265.2381
Coefficients Standard Error t Stat P-value Lower 95% Upper 95% Lower 95.0% Upper 95.0%
Intercept 70.44306 3.002376 23.46244 6.02E-15 64.1353 76.75082 64.1353 76.75082
type_dummy -3.03821 1.155225 -2.62997 0.016992 -5.46525 -0.61117 -5.46525 -0.61117
Price ($) 0.573429 0.154574 3.709728 0.001604 0.24868 0.898177 0.24868 0.898177
  • Using This we get the regression equation as,

    Score = 70.4431 +0.5734*Price - 3.0382*type_dummy

  • b) RSQ (R-squared) value=0.5262

__________________________________________________

If you have any doubt please let me know through comment
Please give positive vote if you find this solution helpful. Thank you!

________________________________________________________________

Input Data

Restaurant Type type_dummy Price ($) Score
Bertucci's Italian 0 16 77
Black Angus Steakhouse Seafood/Steakhouse 1 24 79
Bonefish Grill Seafood/Steakhouse 1 26 85
Bravo! Cucina Italiana Italian 0 18 84
Buca di Beppo Italian 0 17 81
Bugaboo Creek Steak House Seafood/Steakhouse 1 18 77
Carrabba's Italian Grill Italian 0 23 86
Charlie Brown's Steakhouse Seafood/Steakhouse 1 17 75
Il Fornaio Italian 0 28 83
Joe's Crab Shack Seafood/Steakhouse 1 15 71
Johnny Carino's Italian 0 17 81
Lone Star Steakhouse & Saloon Seafood/Steakhouse 1 17 76
Longhorn Steakhouse Seafood/Steakhouse 1 19 81
Maggiano's Little Italy Italian 0 22 83
McGrath's Fish House Seafood/Steakhouse 1 16 81
Olive Garden Italian 0 19 81
Outback Steakhouse Seafood/Steakhouse 1 20 80
Red Lobster Seafood/Steakhouse 1 18 78
Romano's Macaroni Grill Italian 0 18 82
The Old Spaghetti Factory Italian 0 12 79
Uno Chicago Grill Italian 0 16 76

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