For each topic (with bullet point) please use one
sentence to describe or define the topic. I just want to know you
understand the concept, can be as simple as a
definition.
Capacity Management
Capacity Analysis: Theoretical vs Actual Capacities, Utilization,
Process Capacity, Process Flow Rate, Bottleneck Identification,
Load Balance, Idle Time
Capacity Improvement: Work Redesign, Load Rebalance, Work
Cell
Interface of Marketing and Operations
Queue Management and Analysis
Concepts, Motivations and Challenges in Queue Management
Role of variability in...