In: Economics
Historically, the structure of retailing in India was very
fragmented with a large number of very small stores serving most of
the market. Supply chains were also very poorly developed and
fragmented. As recently as 2010, larger format big box stores,
chain stores, and supermarkets only accounted for 4 percent of
retail sales in the country (compared to 85 percent in the United
States). This might sound like an ideal opportunity for efficient
foreign retailers such as Walmart, IKEA, Tesco, and Carrefour. In
theory, these multinational enterprises could enter the market and
transform India’s retail space, making it more efficient and
bringing modern retail formats, technology, and supply chains to
the country. This would benefit consumers and producers from
farmers to manufacturers. For example, it has been estimated that
up to 40 percent of the food produced by Indian farmers is
currently wasted because chronically underdeveloped supply chains
mean that food rots before it reaches the market.
In practice, small store owners in India have a long history of
using their political power to lobby the government to impose
restrictions on direct investment by foreigners in the retail
space. Like incumbents everywhere, their goal has been to limit
competition and protect their businesses and jobs. Until 2011,
foreign multi-brand retailers such as Costco, Tesco, and Walmart
were forbidden from owning retail outlets in the country. Even
single-brand retailers such as IKEA and Nike had to partner with a
local retailer, were limited to a 51 percent ownership stake, and
had to go through a lengthy bureaucratic approval process.
Chinese customers visit and exit a supermarket of Walmart in
Hangzhou city, east China’s Zhejiang province By 2011, the Indian
federal government had come to the Page 237 conclusion that foreign
investment in retailing was needed to improve India’s supply chain,
increase consumer choice, and help farmers bring their products to
market. This view was supported by much of Indian industry, which
saw the modernization of the retailing sector as an important
condition for continued economic development. Clearly, the
government believed that greater foreign capital and technology
would help India grow its economy.
In late 2011, the Indian government announced a plan
to reform foreign direct investment regulations. The plan was to
allow foreign multi-brand retailers such as Walmart and Tesco to
open retail stores, although they would be limited to a 51 percent
ownership stake. At the same time, the government stated its
intention to allow single-brand retailers to set up wholly owned
stores, although anything over a 49 percent foreign ownership stake
would still require formal government approval. These plans were
greeted with strong opposition from small retailers and rival
political parties, and the government was forced to temporarily
shelve them.
In early 2012, the Indian government managed to secure
approval for plans to allow foreign single-brand retailers to open
wholly owned stores, but imposed the requirement that a
single-brand retailer had to source 30 percent of its inventory
from India. One of the first retailers to respond to these changes
was IKEA, which announced that it would invest $1.9 billion and set
up 25 stores in the country. More generally though, many analysts
viewed the 30 percent sourcing requirement as a major impediment to
entering India. Both Apple and Nike, for example, would have to
establish significant production facilities in the country in order
to meet that requirement and set up their own brand stores.
In early 2018, the government modified the 30 percent
requirement, giving single-brand retailers five years after their
initial entry to reach the 30 percent figure. The government also
allowed single-brand retailers to establish wholly owned
subsidiaries without having to go through the cumbersome government
approval process.
In late 2012, the federal Indian government allowed
foreign investors to open multi-brand retail stores in India, but
limited ownership to 51 percent. Moreover, in a nod to the strength
of the political opposition, the federal government made this
requirement subject to approval by individual states within the
country, allowing some to opt out. Several states have done so,
which reduces the attractiveness of India as a market for foreign
retailers. At the same time, India has allowed 100 percent
ownership of online retail marketplaces in India. Amazon took
advantage of this to enter the country in 2014 and has committed to
invest $5 billion in India. Unlike in the United States, however,
Amazon does not sell goods that it has taken ownership of because
that would classify the company as a multi-brand retailer, limit
its ownership stake in Indian operation to 51 percent, and require
it to take an Indian partner. Instead, Amazon only sells goods
offered through its marketplace platform by third parties. However,
Amazon is investing heavily in fulfillment centers and logistics
infrastructure to enable it to deliver goods efficiently to Indian
customers. Its investment may help to boost the efficiency of
supply chains in the country.
Given the political and economic realities in India, what is the best
The best strategy is to open online retail marketplaces in India as it increases the scope of trade and makes small retailers happy at the same time as they get an efficient marketplace to distribute their goods and services. Going for wholly owned stores would require drastic segmentation and sourcing inventory locally which could increase cost overheads and lead to complete overhaul for a company such as Ikea, it could also lead to impact on sales, if the local quality doesn't meet the standards of the company. Thus Ikea can acquire a local company through which it could sell products online.
By creating an online marketplace, it would be able to operate in almost all the states, and as India is a vast country, being able to operate in several states could increase the scope of trade and enhance economies of scale in the long run. The company would also enhance its worldwide market share and enhance profitability.
Thus creating an online marketplace is the best case to enhance profitability and improve supply chain structure in the country, otherwise there is enough political opposition and control which could drastically impact the global companies as they would invest heavily but then face opposition from small retailers, which could increase their financial stress and ability to generate super normal profits. By keeping the local economy stimulated, it could increase the scope of future trajectory of these market players.