Question

What can you find out about the vision of the chief executive officer of CVS Health? How would you characterize his or her style of leading and managing? Is the leadership approach he or she has adopted more traditional or contemporary. Describe this approach in detail Would you characterize the CEO as an effective leader? How would you explain his or her success or lack thereof based on text principles?

Answer 1

The vision of CVS health is that "we strive to improve the quality of life". This is the vision statement. From this statement, we can learn that they want to improve the quality of life of every person by providing various services includes high-quality care or public health, provision of pharmacy services at affordable, easy to access in the community, home, in the palm of the hand.

His style of leading and managing the services are base on consumer-centric health care. He makes the company serve by keeping first priority to the consumer benefits only. The services are provided at the community level, home with affordable prices, safe pharmacy services.

The CEO of this company is following traditional approach of leadership style. In the traditional behavioral approach are adopted. In this again democratic leadership is used because the company is focused on the need of the consumer. The services are improving base on the feedback of the consumer. This shows CEO as effective leader because following consumer-centric health care will improve public health regardless of profit or loss in the community. This kind of leadership will increase the success level by providing more trust from the people towards the company. This company achieve success in retail pharmacy and delivered organic growth in major market of the country.