Question

In: Nursing

Complete a driver diagram on improving patient satisfaction in the radiology department or on a current...

Complete a driver diagram on improving patient satisfaction in the radiology department or on a current issue you are dealing with at work. I work at Cvs Health Minute Clinic , a current issue is wait time

Complete a flow chart on one of the processes in the issues you did your driver diagram on.

Solutions

Expert Solution

Current issues in radiology department flow chart;

Quality

Services

Resources management

Professional development services.

Quality

?

Accreditation requirement

?

Adverse events analysis

?

Conference

?

Peer review

?

Physical quality reporting

?

Protocol management

?

Radiation dose management

?

Structured reporting

?

Technologist feedback

Sevices;

Committed

?

Communit services

?

Critical test results management

?

Customer experience

?

Marketing

?

Patient supervision and monitoring

?

Recruiting

?

Referring provider communication

?

Subspecialization

?

Turner around time.

Resources management;

Outcomes measurement

?

Radiologist scheduling

?

Revenue cycle management

?

Utilization review

?

Vendor interaction

Professional development;

Executive meeting

Leadership

Leadership CMAI

?

Presentation

?

Publication

?

States radiology

?

Publication

?

Research

?

Teaching

Imporve patient satisfaction of radiology department;

?

Environment scanning

?

Evaluation of issues

?

Forecasting

?

Goal setting

?

Implementation

?

Monitoring


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