Question

What role did/does communication play in the successful management of crisis?

Answer 1

Communicating through a disaster is one of the most essential components of a workplace crisis. It is important to communicate efficiently with the in-house team, as well as with customers and also with media. A great communication plan can turn media in to help and make it a happy hand-holding.

The functions executed by communication in crisis management are information production, mobilization and retreat during disasters. It also elaborated that the style in which communication is transmitted is indispensable. The form in which the information is composed and the timing in disaster aversion is also crucial to crisis management.