Question

Briefly describe how each of the following can influence communication in an aged care context.

Concept	Influence
Language
Culture
Religion
Emotional State
Disability
Health
Age

Answer 1

1) Ans) Communication Changes with Typical Aging:

With typical aging, communication skills change subtly at least in part because of changes in physical health, depression, and cognitive decline. Aging is responsible for physiologic changes in hearing, voice, and speech processes

information management, this communication between treatment team members and the patient and patient’s family is a core component of health care—it is more than an adjunct or facilitator of health care. Collection of accurate and comprehensive patient-specific data that are the basis for proper diagnosis and prognosis; involving the patient in treatment planning; eliciting informed consent; providing explanations, instructions, and education to the patient and the patient’s family; and counseling and consoling the patient and family requires effective communication between the clinician, the patient, and the patient’s family. Effective communication is communication that is comprehended by both participants; it is usually bidirectional between participants, and enables both participants to clarify the intended message. In the absence of comprehension, effective communication does not occur; when effective communication is absent, the provision of health care ends—or proceeds only with errors, poor quality, and risks to patient safety.

Language:

When patients with limited English proficiency are treated by physicians and other health professionals who are proficient only in English, 3 factors converge to create a “triple threat” to effective communication. First, the language differences themselves are a barrier to effective communication. Unfortunately, this language barrier is often not immediately evident. Instances in which patients identified themselves as (reasonably) proficient in English, but were not, have been reported, and a Joint Commission study found physicians and hospital staff who believed themselves to be sufficiently proficient in another language, but were not. Both the patient and the clinician can underestimate the language barrier between them

Culture:

cultural differences—which are often associated with language differences—are a barrier to effective communication. One’s culture affects one’s understanding of a word or sentence and even one’s perception of the world. To learn a language is not the same as understanding a culture—even those who share a common native language may not share a common culture. And not everyone born in the same place and speaking the same language necessarily shares all the features of a common culture. Therefore, there is a risk of either underestimating the effect of cultural differences or of stereotyping individuals by their culture. Both will interfere with the effectiveness of communication.

Religion:

One main communication barrier stemming from religion is individuals' lack of knowledge or information about other religions and belief systems. ... These beliefs, or discrepancy between beliefs, can impact how people communicate with one another
To provide culturally sensitive care to religiously observant patients, first find out their personal religious views. ... By increasing your knowledge of nursing care specific to each religion, you can better meet patients' spiritual needs and make their healthcare experience more pleasant

Emotional state:

Feelings play a big role in communication. ... If you are emotionally aware, you will communicate better. You will notice the emotions of other people, and how the way they are feeling influences the way they communicate. You will also better understand what others are communicating to you and why

Given that emotion and affect may be used as a source of information in judgment and decision making, risk communicators need to be cognizant of the affective content of the messages they are imparting. When developing a message, risk communicators should ask: Are there age-related differences in responses to the affective information contained in or evoked by the message

Disability:

Communication. How we write about and speak with people with disability can have a profound effect on the individual and on community attitudes. By their very nature, some words and interactions can degrade and diminish people with disability.

These factors will determine the extent of the
person’s ability to:
• Speak.
• Understand what others have said.
• Interpret the non-verbal messages that
are being relayed.
• Read and write.
Other factors, such as the effects of
medication, can make it more difficult for a
person to speak, listen and understand.
People with specific communication disabilities require specific needs.

Health:

Academically, health communication is a discipline within communication studies. Health communication may variously seek to: increase audience knowledge and awareness of a health issue. influence behaviors and attitudes towards a health issue.

With typical aging, communication skills change subtly at least in part because of changes in physical health, depression, and cognitive decline. Aging is responsible for physiologic changes in hearing, voice, and speech processes

Age:

With typical aging, communication skills change subtly at least in part because of changes in physical health, depression, and cognitive decline. Aging is responsible for physiologic changes in hearing, voice, and speech processes
Communication is and will always be, an integral part of everyday life. ... Positive resident-centred communication with those in aged care is especially important. Residents who can positively communicate with their loved ones are able to maintain their dignity and self-esteem, and they experience lower stress levels

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