Public relations (PR) can help raise your business’ profile and
improve your reputation. If done well, it can be a cost-effective
way to get your message to a large audience. However, it can be
tricky to guarantee success. Consider the benefits and challenges
to make the most of PR in your business.
Benefits of public relations
The advantages of PR include:
- Influence – audiences are more likely to trust messages coming
from an objective source rather than paid-for advertising messages.
It is one of the most credible forms of promotion and can be
persuasive.
- Reach – a good story can be picked up by several news outlets,
exposing your message to a large audience.
- Cost-effectiveness – PR can be an economical way to reach a
large audience in comparison to paid for advertising media
placement, particularly if it is done in-house.
Challenges of public relations
Some of the downsides of PR include:
- No direct control – unlike advertising, you can’t exactly
control how your business is portrayed by the media, when your
message will appear, and where it will be placed.
- No guaranteed results – you may spend time and money on writing
a press release, getting suitable photography and speaking with
journalists, but you can never guarantee your story will be
published. This can result in a poor return-on-investment.
- Evaluation – it can be difficult to measure the effectiveness
of PR activities. You can count media mentions and published
stories, but it’s harder to determine the impact this has on your
audience.