Question

In: Operations Management

A substantial number of organizations, including Adobe Systems, the Gap, Microsoft, General Electric, and IBM, have...

A substantial number of organizations, including Adobe Systems, the Gap, Microsoft, General Electric, and IBM, have abolished their performance reviews in favor of continuous feedback and coaching. What advantages do continuous feedback and coaching offer over performance reviews?

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Expert Solution

Advantages do continuous feedback and coaching offer over performance reviews

· It provides immediate and repeated feedback

· Day-to-day feedback will help learning and teaching process

· Encourages the learning of employees by including new techniques and methods

· It is more valid than client evaluation, as it covers all the topics of the assessments continuously

· It aims at finding out the knowledge status of the employee, what he/she can do and what intelligence he/she has got rather than at finding out

· Explores the learning needs as well as potential of the employees

· Identifies the continuous learning progress of employees on assigned projects on a regular basis

· Employees will become more regular and punctual. They will try to do their assignments and evaluations to the entire satisfaction of all concerned.

· Recognizes as well as deals with the certain needs of those employees who are not eligible

· Encourages employees to participate in extra assignments instead of focussing largely on on the job assignments

· It motivates the employees to work regularly and thoroughly. They work throughout the year and don't waste time

· Divides the huge assignments into smaller chunks and reduces pressure of employees

· It enables organisation management to diagnose employee’s difficulties in performance.

· It provides opportunities of find out needs, interests, abilities and aptitude of each employees and shows them a good way in their career development.

· Employee and employer interactions will increase

· It will help to set the key competencies in the performance appraisal.

· Easy to update the new technologies to the employees profile.

· Can maintain Maximum output in the performance

· On-The Time work completion will be increased .


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