Question

1. How did IBM become the dominant IT industry leader?

2. What changed that knocked IBM off its industry leader position?

3. What did the new outside CEO Lou Gerstner do that saved IBM?

Answer 1

Answer 1.

• IBM became a dominant IT industry leader by acquainting many innovations with the innovation world, including any semblance of the floppy disk, hard disk, and the start of the Automatic Teller Machine.
• IBM became dominant because of staying profitable through intense occasions.
• Their items were useful for various sorts of organizations.
• These innovations allowed for snappy arrangements and individuals really preferred that. Also, the addition of CEO Lou Gerstner impelled IBM through intense occasions by concentrating on being a global and client arranged brand.
• Alongside a great workplace and fantastic incomes, the company immediately shot up to get one of the world's most dominant IT companies.

Answer 2.

• The biggest change that knocked IBM off its industry leader position was after changing over from leasing focused business to a sales-situated business.
• The fact that other completive companies were releasing items faster and estimating them at increasingly competitive prices.
• A couple of the new IBM items had slumped and the client surveys were not excellent.
• The biggest complaint from clients was the fact of the incompatibility among product offerings that IBM had grown as of late.
• Also, the issue was that the IMB's legacy mainframe items didn't work appropriately with the rising innovations that were turning out.

Answer 3.

• New outside CEO Lou Gerstner saved IMB by actually meeting with the clients to perceive what items they wanted available to them.
• Lou also created new choices that were shielding the workers from leaving the company because he didn't want senior administrators leaving during the hard occasions.
• He made all the officials change the companies style of management which helped make the representatives for the company way happier working for IBM.
• Lou also contracted previous Chrysler CFO, which was major assistance with changes to the financial staff.
• The biggest thing Gerstner did was to uncover the company from underneath the opening and make them a decent brand again. For a couple of years, IBM lost its brand respectability because of the blunders that happened during the changes in the whole company.
• Overall the company had experienced many changes with Lou and now what's to come is splendid and they have plans to make the items what the clients are searching for.

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