Question

In: Economics

comare zipcar service quality performance with that of the most carrental service that have you...

comare zipcar service quality performance with that of the most car rental service that have you used.


Solutions

Expert Solution

I have traveled quite a bit and have rented cars around the world from various rental operators. Zipcar has positioned themselves in busy college and suburban markets within proximity of transit systems. I viewed Zipcar'swebsite; thewebsite was easy to navigate and locate cars. However, if you don’t live in a metro location, it might be a little difficult to obtain one of these cars. They are up against traditional rental car giants located across the country with a plethora of options for customers. My primary concern would be the reliability aspect due to the issue posed in the case study and the selection of available cars within my reach.

Even in a fast-paced society that we live in I honestly don’t believe this will be something we see in our area. It is to spread out, and public transportation is not the best as compared to other cities.

Rahul Sunny answered 1 year ago
Next > < Previous

Related Solutions

The impact of service or customer care service quality management on an organization performance (any organization).The...
The impact of service or customer care service quality management on an organization performance (any organization).The above statement represents the topic for the project of a final year student of a university.Write a quality information on details about the topic in one chapter. .I know you are the best chegg expert ever and you won't do a lazy work as others do.Kindly explain them into details.Thank you.Already rated.Kindly take note in one chapter and you can take a whole month...
What are the characteristics of service quality metrics • Also give some examples of service performance...
What are the characteristics of service quality metrics • Also give some examples of service performance metrics
You have the option to produce different versions of a product or service: high quality, or...
You have the option to produce different versions of a product or service: high quality, or low quality. The marginal cost to produce the low quality version is $3 and the marginal cost to produce the high quality version is $15. There are two types of consumers Type A and Type C with 100 consumers of each type. Each consumer will buy at most one version of the product. These consumers have the following willingness to pay: Low Quality High...
1.Discuss the most and least important of the five service quality dimensions. Why do you believe...
1.Discuss the most and least important of the five service quality dimensions. Why do you believe that most customers rank these two service quality dimensions in this particular order? 2. Is it always worthwhile to retain a customer? Provide an example. Pls help me,thank you
Quality Appliance Service is a service enterprise. the account balances for Quality Appliance Service as of...
Quality Appliance Service is a service enterprise. the account balances for Quality Appliance Service as of the current date are as follows: Cash- 248,658.10 Accounts recievable- 217,700.00 Supplies and parts- 192,050.00 Prepaid insurance- 34,400.00 Land- 82,000.00 Building- 142,000.00 Accumulated depreciation- building 19,200 Vehicles- 66,000.00 Accumulated depreciation- vehicles 20,000 equipmment- 27,800 Accumulated depreciation- Equipment 8,800.00 Accounts payable- 68,395.00 Wages and salaries payable- 6,900.00 Payroll taxes payable- 14,001.50 I.M. serviceman, capital- 817,450.00 I.M. serviceman, drawing- 26,000 Service fees earned- 337,600 Wages and...
Quality Appliance Service is a service enterprise. the account balances for Quality Appliance Service as of...
Quality Appliance Service is a service enterprise. the account balances for Quality Appliance Service as of the current date are as follows: Cash- 248,658.10 Accounts recievable- 217,700.00 Supplies and parts- 192,050.00 Prepaid insurance- 34,400.00 Land- 82,000.00 Building- 142,000.00 Accumulated depreciation- building 19,200 Vehicles- 66,000.00 Accumulated depreciation- vehicles 20,000 equipmment- 27,800 Accumulated depreciation- Equipment 8,800.00 Accounts payable- 68,395.00 Wages and salaries payable- 6,900.00 Payroll taxes payable- 14,001.50 I.M. serviceman, capital- 817,450.00 I.M. serviceman, drawing- 26,000 Service fees earned- 337,600 Wages and...
PERFORMANCE AND QUALITY EVALUATION AND IMPROVEMENT OF THE HIM DEPARTMENT SCENARIO: You have just been hired...
PERFORMANCE AND QUALITY EVALUATION AND IMPROVEMENT OF THE HIM DEPARTMENT SCENARIO: You have just been hired as the HIM Quality Coordinator. This is a new position in the HIM Department. Your job tasks read as follows: • Develop and implement the HIM Department Quality Plan • Develop data collection, date analysis, and data presentation tools for use in the quality plan. • Report findings to the HIM Director, Administration, Medical Staff Director, and Medical Staff Committees as appropriate. • Other...
In one paragraph, list the customer-focused performance metrics that indicate quality of distribution service, then link...
In one paragraph, list the customer-focused performance metrics that indicate quality of distribution service, then link them to the internal metrics that the supplier would use to meet the specific customer metric goals.  Answer in one paragraph; grading will be done via the Discussion Question Rubric.
CASE 6-34 Performance and Quality Evaluation and Improvement of the Health Information Management Department You have...
CASE 6-34 Performance and Quality Evaluation and Improvement of the Health Information Management Department You have just been hired as the HIM quality coordinator. This is a new position in the HIM department. Your job tasks read as follows: • Develop and implement the HIM department quality plan. • Develop data collection, data analysis, and data presentation tools for use in the quality plan. • Report findings to the HIM director and medical staff director and administration, as well as...
What are the three most important elements of a service quality program? Give 2 examples for...
What are the three most important elements of a service quality program? Give 2 examples for each when justifying your answer. Please answer in a paragraph or two.
ADVERTISEMENT
Subjects
ADVERTISEMENT
Latest Questions
ADVERTISEMENT