Question

Please discuss the information that should be gathered during the initial client interview, as well as the importance of the role this information can play in our representation of the client: Important information that should be gathered during the initial client interview would be background information such as employment, contact information, married with kids or not, and where the client lives. The next important piece of information would be pre-event details. This would include everything that occurred right before the event took place. Next would be event details. This would include everything that occurred during the event itself, such as time, date, place, among other details. The next part would be post-event questions. This would include any details that resulted because of the event. The importance of the initial client interview is to show the client that you and your firm are professional and are the best people to represent them for their case. The details taken down during the initial client interview can determine whether or not there is a case.

Answer 1

Prior to any interview it is important for the organisation to collect information about the client. The basic details such as previous job and work experience matters. However the requirements will differ from one organisation to another. Some give priority to work experience and knowledge where as in some cases qualification is mandatory to carry out that particular job. We collect personal details as a part of job process. During the client interview body language and communication skills have to be observed as they are the essential qualities to be the right fit in an environment.Many companies have psychologists on the interview panel to asses the client if he is able to handle situations and temparement and adaptability .Many situations that people face during interviews is time constraint. So we can avoid basic personal questions by collecting them in advance . This gives the interviewer more time to analyse the client if he has the skills to contribute to the organisation. The client has to be prepared and understand the goal of the organisation before an interview.