Question

Information Technology: Mayo Clinic:
Describe where the Mayo Clinic organization are with respect to the use of information technology. Are they leading or trailing edge? What are the implications??

Answer 1

Information technology:

- Any computer-based tool that people use to work with information and support the information and information-processing needs of an organization.

Mayo Clinic defines quality as" a comprehensive look at all aspects of a patient's experience.

- Patients seeks excellence in care, medical knowledge, experience and technology.

Mayo Clinic organization are with respect to the use of information technology is by-.

• Outcomes achieved such as mortality rates and surgical infection rates.
• Compliance with evidence-based processes known to enhance care.
• Volume of patients with complex diagnoses and procedures successfully treated.
• The safety record of the institution.

Mayo Clinic is leading- Implications:

- It knows the amount of time spent with each patient.

• Making sure each patient is treated with respect, kindness and dignity by every member of the Mayo team & comparing same with others too.
• Makes sure appointments are on time- Time management
• Ensures all test results and other patient information are available to every doctor whenever they are needed- Efficiency

* Quality at Mayo Clinic involves the totality of a patient's experience, from the first phone call to the last appointment.

* Mayo Clinic takes pride in the quality health care provided at each of its three clinic locations and in the Mayo Clinic Health System, a network of clinics and hospitals in more than 60 communities in Iowa, Minnesota and Wisconsin.

* A survey of many different health care quality reports says Mayo Clinic is the only medical center listed at or near the top of every report.