In: Operations Management
how has leaders choice in 21st century impacted the organization. give an example and reference to support your answer.
answer-
The role of leaders in 21st century has become very difficult and complex. Leaders of an organization can make or break the company with thier decisions. Leaders has to have many skills and traits in order to lead company to success and make decisions which can lead organization to success.
There are some example of leaders who decisions cause negative consequences on their organization-
The ex CEO of Volkswagen group Martin Winterkorn who made a decision to launch disel cars with cheat device which can manipulate emission standards and cause 40 percent more pollution in the environment. This leader knew about the issue still took the decision to sell such cars and violate EPA standards. In April 2017, a US federal judge ordered Volkswagen to pay a $2.8 billion criminal fine for "rigging diesel-powered vehicles to cheat on government emissions tests".
The second example of company is John Antioco CEO of Blockbuster who took the decision to refuse deal to work with Netflix. Netflix CEO Reed Hasting propose a deal to Blockbuster that netflix will promote and run blockbuster on online segment and Blocbuster has to promote Netflix in its stores but CEO of Blockbuster refused. after like tend years blockbuster goes bankrupts and netflix becomes 14 billion dollar company.
ref-
Rogers, Christina (21 April 2017). "Judge Slaps VW With $2.8 Billion Criminal Fine in Emissions Fraud". Wall Street Journal.
Rick Lepsinger — August 14, 2017 "3 Companies That Failed to Adapt, And Where They Went Wrong" from business2community
Note- we are not allowed to give reference or answer such questions still i tried to provide ref for your help. thank you.