Question

In: Operations Management

Compile a strategy recommendation for an HR Director to be used for southwest airlines company-wide decisions....

Compile a strategy recommendation for an HR Director to be used for southwest airlines company-wide decisions. Include the following information in your report:

  • An executive summary of the HR strategy project
  • An analysis of current strategies and issues
  • Identify the type of strategy Southwest Airlines is following.
  • Identify 3 HRM implications for Southwest Airlines.
  • Develop and justify business strategies for each of the 3 HRM implications.
  • Determine an HR strategy.

Solutions

Expert Solution

Southwest Airlines is known for its employee-focused strategy that motivates them and keeps them happy. There is a set system for recruitment, training, and pay culture for the employees that are followed.

The current HR practices followed by Southwest Airlines is:

  • Invest in the front-liner staff.
  • The hiring is done impeccably and the staff is trained.
  • There is flexibility in the job provided to the people.
  • Focuses on building relationships.

The strategy used by the Southwest airlines is to focus on eh employees of the business. The company believes in providing the best services and for that, the staff should be perfect for the business.

The three HRM implication of Southwest airlines are:

  • The company tries to improve the quality of the staff by providing them with the best training. This helps them in being the best and has a competitive advantage.
  • The people are allowed to transfer job and this enhances the skill set of the people.
  • Conflict management is an essential part so that there is no remorse between the employees.

Business stratgeies for HRM are:

  • It is important to invest in the front liners to maintain a competitive advantage. The hiring process should be done nicely to choose the best.
  • The airlines can make people work on job rotation and help them learn different skills.
  • There can be seminars, discussions, and reports for the issues that the employees are facing.

The HR strategy that the Southwest airlines should use is that they should focus on building the quality of the employees as it will help them maintain a competitive advantage. It will also raise the credibility of the business in front of the consumers.


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