Question

please read the article 'Exley Chemical Company' and write a summary of the article.

Answer 1

Exley chemical company

Exley Chemical company is a firm specialised in manufacturing plastics, industrial chemicals and customer products. Although the sales of the company has grown but the profit has been lately average. There are numerous reasons for this downfall but the major one is counted because of internal conflicts among the workers in the company. Other reasons that count account for such are are the the growing industrialization which tend to introduce products more efficiently in less time, poor leadership and staff management etc. The managers must find out ways to resolve the internal conflicts and make them work diligently.
Internal conflicts are known in every company but what matters is how the managers step forward to resolve these inevitably without disturbing the the atmosphere of the company. The reasons for such is disobedience lack of clarity in goals, non seriousness etc.
Conflicts were observed in almost every department for one or the other reasons. Some specialised people of sales and marketing work given the responsibility to conduct a pilot marketing program which was highly opposed by the marketing officials. Due to this the company set the product manager for each group of products which give rise to further quarrels. Secondly the product development group gave the company the wrong information of the sales estimates of the products and did it in their own way. The third and the most important was the company's ignorant attitude towards the suggestions and the feedback of the customers. The feedback of the people and the competition created by other companies in comparison to the products was highly ignored due to which the company got low. The company's work ethics and environment is highly reflected in the products they produce does it not only touches the boundaries of the firm but also reaches out to the customers. Exley general environment is very simple and sorted. The manufacturing depends upon Innovation and ideas. Exley was observed to have a moderate competition but a very high pressure on the profits it gained. Chemical industry demand constant ideas and innovations from highly knowledged people to stand in the market. Airport the threat of the substitute products is very high and the customer demands are also soaring due to which the consumer show willingness towards a similar product at a lower price. The company is is facing threats from the rivalry competitions as well as the customers. The company's ethics practically changed when the departments instead of passing the products to their respectable suppliers of the market started introducing them on their own. It was the lack of communication and disobedience reflected in these acts. The major problem in Exley lies in its organisational structure which is of a matrix type. Its designs involved in the address space industry which changed with the customer demands handmade the managers focus on the project objectives and adequate systems of resources. It could be a major boost to the company but it rather showed the negative consequences. It could not balance between the product and the functional forms , the inconsistency in managing affairs and conflicts. For the success of this matrix organizational pattern there must be an outside pressure for the creation of new products so that the the array of innovations and ideas never steps. Secondly the company must focus on the the external demands of the customers and the feedbacks. Third being the responsible attitude towards the utilisation of resources for producing goods. With the scarcity of resources and huge amount of public demand the company should be able to manage with the minimal usage of of resources there after producing the required quantity alongside without compromising with the quality of the goods.
As for conclusion the organizational structure needs no no changes but the the affairs between the workers and the managers should be resolved so as to maintain peace. Also the characteristics of disobedience, lack of honesty and dominance should be eradicated for the company to work smoothly.