In: Operations Management
What are the Risk associated with gaining competitive advantages by Corus hotels?
600 words. No plagiarism plz
Corus edifice competitive advantage strategy-
1- determine the competition’s blessings to tailor your
own
Knowing the particular blessings the competition leverages permits
you to make your own stand-out options and services. Mirroring your
competitors’ ways won’t win the battle, however awareness of their
specialised niches and distinctive vulnerabilities will facilitate
guide your ways. Highlight your distance to the beach and stellar
ocean views if they outdo the part obscured views of competitors.
If your indoor pool can’t match the themed top side pool not far
away, realize another outstanding feature to decision go in
promos.
2- produce authentic relationships through guest feedback
It’s dearer to draw in new business than to cultivate relationships
with returning teams. taking note of guest feedback offers valuable
insight into what you’re doing right—and wherever to boost.
interact with planners via social media and travel web site reviews
to make relationships and increase whole loyalty.
3- create ‘value added’ significant
Well-implemented perks and extras area unit a entryway to
competitive advantage, as long as they're tailored to your audience
and property. whereas ‘free’ are often a powerful point, the word
could devalue the service for a few audiences. Value-conscious
traveling sports groups can appreciate free breakfast, whereas
company retreat executives could like luxury add-on excursions or
experiences, like a distillery tour with dinner and a tasting
flight.
4- contour Direct Booking
In this age of instant association, planners worth a fast and
simple booking expertise. OTAs and travel booking services lure
guests with convenience and guarantees of low costs, however guests
United Nations agency book directly area unit twelve.5 p.c
additional profitable for hotels. Leverage direct booking with
value incentives, upgrades, and value-added perks—and guarantee a
convenient, simple, and mobile-friendly method. certify the booking
possibility is straightforward to identify, efficient, and no over
a couple of steps from begin to end.
5- Modernize: keep ahead with advanced solutions
Staying on high of innovative technology will create all the
distinction. associate noncurrent web site won’t earn a similar
trust as a web site with a contemporary look Likewise, antediluvian
ways inside your property area unit possible to show guests off.
enable on-line check-in/check-out for value-added convenience.
Ditch the area key: give an alternate with a mobile app or RFID
card that unlocks the door supported proximity. Upgrade business
centers to advanced, snug co-working areas which will
attractiveness to traveling professionals and native remote
employees alike. Locals United Nations agency use this versatile
area near to home could like the name whereas traveling,
particularly if a loyalty program is out there.
6- . Build haunting whole experiences across the portfolio
Garner attention and buzz with parts (on-site and off-site) that
provide guests a singular expertise. From straightforward touches
to extraordinary gestures, facilitate your whole stand go in this
world of ‘copy and paste’ cluster business. Go on top of associated
on the far side to supply an haunting expertise, guaranteeing
offerings apply across the portfolio to ascertain whole consistency
guests will figure.
7- contour access and polish interactions
Prime locations area unit associate simple draw: Proximity to the
aerodrome or a central position in an exceedingly active
neighborhood will earn a competitive advantage as a result of your
property is front and center. however whether or not your edifice
is within the thick of it or additional abroad, certify you
facilitate your guests get around with ease. Groups, above all,
don’t wish to grapple with difficult supplying to transportation
hubs, or to achieve native restaurants and amusement. Ensure space
maps area unit straightforward to search out within the lobby and
guest rooms. provide regular van service to and from native feeding
and looking districts. provide a quick and efficient valet service,
therefore guests ne'er feel stranded. A welcome email with travel
info, native attractions, and transportation links will go a
protracted manner towards creating guests feel welcome.