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In: Operations Management

discuss why knowledge of information technology applications are mandatory for managers?

discuss why knowledge of information technology applications are mandatory for managers?

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Expert Solution

Q: Discuss why knowledge of information technology applications are mandatory for managers?

Information Tecnology(IT)

Informational Technology is the process of understanding, analyzing, Sending and storing the information by Computer. It will help to complete the task on time and reduce the chance of Human Error. For Example Accounting Software help to understand accounting information with effective analysis. Information Technology application are that application that helps to run specific task for the specific purpose of the Organisation. Like Video Conference for Meeting, Weather Forcast for Forecasting the future weather. Every application has a specific task to perform.

Importance IT Applications Knowledge Mandatory for Manager

Nowadays everything is updating, due to the use of the Latest Technology for the Organisation. That's help to resolve the specific problem as well as the time-saving process. So, it is the responsibility of each manager and team leader of the Organisation to get the current scenario of the Information Technology Applications that helps to resolve the query on time and make them cheaper. Some of the importance is given below for the mandatory knowledge of IT.

1. Quick Business Decision

Managers can take quick business decisions with the help of using Information Technology applications. Like if the manager is facing difficulty in choosing a project for the business, then he can do the comparative analysis of the project that's will help to make the decisions faster and safer.

2. Reduce Cost

Cost is the major factor for the success of the business. The manager wants to reduce the cost of Business, with help of IT Tools he can able to analysis the wasteful activity for the business and how he can remove them from the Business.

3. Analysis of the Employee Performance

Employee Performace is the key factor for the growth of the Business. By time to time review the employee performance and take suitable action for the improvement of Employee Performace by understanding which Training suitable for the employee. Need to Maintain records of employee performance on the computer. It helps to understand the manager, to judge who should be promoted and why.

4. Competitive Advantages

Competition is increasing day by day, there is very little business left in which monopoly exists. So the Manager needs to understand the tools and application of the Information technologies that will help the business to take a competitive advantage. For Example, a Mobile Application for Customer timely solved the customer query and satisfy the customer's wants.

5. Customer Service

The customer is the king of the Market, Best Customer Service leads to the growth of the Organisation. Maintaining a record of Customer by e-CRM and time to time contact the customer for Feedback and issue in the Product and Service will help to satisfy the Customer.

At last, we understand by the above points that Information Technology Application is important for every sector of society. It is important for the Manager to get IT knowledge to understand and utilize the Information Technology Application.

All the very best.


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