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In: Economics

Service Script Discussion Develop and present a detailed script for a haircut. For this assignment, list...

Service Script Discussion

  • Develop and present a detailed script for a haircut. For this assignment, list the activities in a sequential order. Imagine yourself going for a haircut. The activity starts with your need recognition: you need a haircut. You may already have a place you visit regularly for haircut; so the next step would be to make an appointment and so on.
  • List the steps that you would take from the beginning to the point where you are done with your hair cut, pay, and leave the place. Compare your steps with others to see if/how it differs.

Solutions

Expert Solution

  • This first step is recognizing that i need to cut mu hair. This may be told by our parents, friends or by ourself while looking into the mirror.
  • The next step is to visit a nearest hair cutting shop. The shop that we choose may get differ due to modernness of the shop, friendliness with the barber, or any other instant situations
  • Then i enters into the choosen hair cutting shop.
  • I have to wait until the barber cuts the hair of people who came earlier than me. If no one was there, then i can directly sit on the hair cutting chair.
  • After sitting in the chair, the barber will cover my body with a cloth inorder to prevent the hairs to fall directly on my shirts.
  • Then barber will ask me that which hair cut is needed.
  • After looking on the varieties of hairstyles on the wall poster, i will select one from it and tells the barber. Or i can tell my own style to him.
  • Then the barber applies some water on my hair and massage it for some seconds.
  • Then the barber cuts my hair according to the style mentioned by me.
  • After cutting the hair, he corrects the edge or border of hair.
  • Then he applies massage cream on head and some powder on my neck.
  • After that he will comb my hair and will took away that cloth containing my hair.
  • Then i enters out from the chair and looks into mirror and comb again in my wish.
  • After that i will ask the barber that how much cash i have to pay.
  • Then he will tell me the hair cutting charge and i will pay it.
  • The barber will give me if any balance amount was there.
  • Finally i will say a 'bye' to him and exit the shop.

Thanks !..


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