Question

In: Operations Management

An important principle of change management is: Make sure that DEV, QA, and PRD are set...

  1. An important principle of change management is:

    Make sure that DEV, QA, and PRD are set up technically correct

    Have a data collection, standardization, and harmonization plan in place

    Involve only top management

    Educate users during planning for ERP on the system's benefits

  1. All of the following are benefits of activity-based costing except:

    Objectively assign overhead costs based on the cause and effect of a relevant cost driver to activities

    Help businesses better analyze the cost of making and delivering items

    Show the profitability by segment of the company

    Allow for more accurate product overhead costing

Solutions

Expert Solution

1. Change management has 10 fundamental principles. Out of the 10 principles, a fundamental is clearly illustrated that involvement of representatives from all layers is quite important. The inhibitions of the different stakeholders must be addressed so as to align them with the objective of the change process. Educating users during planning for ERP on the system’s benefits will help them in accepting the change. This will enhance the overall effectiveness of the ERP process.

Answer: Educate users during planning for ERP on the system's benefits

2. Activity based costing is the type of costing process in which the necessary costs associated with product development get identified. The overhead costs get assigned to product activities more specifically, thereby enhancing the overall accuracy of product costing process. ABC helps in assessing the activities leading to overhead cost, thereby exerting more control on the activities which lead to increase in overhead cost. Activity-based costing is, however, not used to show profitability by segmentation of company.

Answer: Show the profitability by segment of the company


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