In: Operations Management
Design specifications for an arrow are that they each weigh 100 ± 10 grams. The process to make the arrows has a standard deviation of four units.
a. What is the process capability index? Assume
that the process is centered with respect to specifications.
Round your intermediate and final answers to 4 decimal
places (e.g., .12345 would be rounded as .1235, not
.1234).
Process capability index | ? |
b. Suppose the process average shifts to 92. Calculate the new process capability index. Round your intermediate and final answers to 4 decimal places (e.g., .12345 would be rounded as .1235, not .1234).
New process capability index | ? |
c. What is the probability of defective output
after the process shift? Round "z" values to 2 decimal
places. Round probabilities to 4 decimal places (so a probability
of .12345 would be entered as .1235, not .1234 or 12.345% or
something else).
Probability of defective output | ? |
1. UPPER = 110
LOWER = 90
PROCESS MEAN = 100
STANDARD DEVIATION = 4
Cpk = MIN((UPPER - MEAN) / 3 * STANDARD DEVIATION), (MEAN - LOWER ) / 3 * STANDARD DEVIATION)
Cpk = MIN((110 - 100) / 3 * 4), (100 - 90) / 3 * 4)
Cpk = MIN(0.833333, 0.833333)
Cpk = 0.8333
2. UPPER = 110
LOWER = 90
PROCESS MEAN = 92
STANDARD DEVIATION = 4
Cpk = MIN((UPPER - MEAN) / 3 * STANDARD DEVIATION), (MEAN - LOWER ) / 3 * STANDARD DEVIATION)
Cpk = MIN((110 - 92) / 3 * 4), (92 - 90) / 3 * 4)
Cpk = MIN(1.5, 0.166667)
Cpk = 0.1667
3. PROBABILITY OF BEING UNDER 90:
Z-LSL = (LOWER - MEAN) / STANDARD DEVIATION = (90 - 92) / 4 = -0.50
= PROBABILITY = NORMSDIST(Z-LSL) = NORMSDIST(-0.5) = 0.3085
PROBABILITY OF BEING OVER 110:
Z-USL = (UPPER - MEAN) / STANDARD DEVIATION = (110 - 92) / 4 = 4.50
= PROBABILITY = 1 - NORMSDIST(Z-USL) = 1 - NORMSDIST(4.5) = 0
PROBABILITY = PROBABILITY OF BEING UNDER LSL + PROBABILITY OF
BEING OVER USL = 0.3085 + 0 = 0.3085