Question

In: Operations Management

Suppose that you are a consultant contracted with a mobile phone company to research customer preferences...

Suppose that you are a consultant contracted with a mobile phone company to research customer preferences related to their age. In three paragraphs, briefly describe a general research design and research question(s) that will gain useful insights for the business. Your design must use a mixed methods approach (both quantitative and qualitative methods). Additionally, discuss how the sample will be chosen and how data will be analyzed.

Solutions

Expert Solution

Answer: Research depends on client inclination for cell phones relying upon their age.

Destinations (What organization means to discover of this examination)

Comprehend the channels from which our clients are most open to shopping, on the web or from a retail location,

Realize what is favored by a particular age bunch eg better preparing, long battery life, ground-breaking camera, size of the telephone

Comprehend the reason for which telephone is significantly utilized by specific age bunch eg for making calls, web use, taking photographs, recordings

Target Audience and Sampling (Target Audience is the individuals we need to remember for this examination, it very well may be identified with various age gatherings, their area, training status, and so on. While Sample is a lump from that populace we will study or putting together our examination with respect to. This example is picked to speak to the populace well)

The crowd that would be focused from various age bunches like 16-25, 26-35 , 36-45, 46-60, 60+. The area focused on is Urban. The number of inhabitants in the above classes is more than 100,000.

An example of approx 1000 clients from each age fragment is expected to induce from the investigation. Reviews can be gathered by methods for online networking, on-ground, and so on.

Research techniques (How the exploration would be directed, the sort of inquiries that should be posed, this likewise incorporates examination once information is gotten)

Since the greater part of the inquiries would be founded on different decision and Yes/No measurements. Techniques applied would be quantitative. Information can be delineated by outlines like what include in a telephone is preferred by particular age gathering. For that bar outlines can be utilized to break down highlights close to the age portion. For inferential insights, Chi-square test can be utilized among different strategies. It thinks about the age gathering and its connection to various variables. Like whether the 45-60 age bunch favors amazing camera and so on.

Inquiries posed

1. Name

2. What age bunch do you have a place with (16-25, 26-35, 36-45, 46-60, 60+)

3. What do you consider generally significant while picking a cell phone( Battery life, incredible camera, Processor, Cost, Brand)

4 What do you by and large utilize cell phone for ( Making calls, Using the web, Clicking photographs)

5. From what channel might you want to buy your next cell phone (Online, Offline)

6. How significant is the plan of the cell phone when contrasted with other usefulness ( Very significant, significant, Neutral, Less Important, Least significant)

7. What detail or highlights you are searching for in your next versatile buy (Descriptive answer. Can be astute to comprehend individuals inclination identified with age gatherings)

P.S This is an essential research structure that is received while leading an examination. Aside from this financial limit, speculation and a lot more inquiries relying on the need of the examination can be incorporated

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