In: Operations Management
What are similarities. and differences. between running a club versus running a hotel?
The comparison is as below=
In comparison to the hotel, the management of the club has a better customer relationship with the clients.
The hotels have greater support and assistance of corporate and regional departments which is lacking in the club management
The operations of the club management are quite a tricky one and complicated as compared to the hotel, the number of staff and departments is very limited while the management of the hotel is relatively easier due to a number of departments handling their own activities.
The club management requires more entrepreneurial skills and being the jack of all trades, while in the hotel, expertise is required in different activities
As the club has fixed and similar customers, thus it is important to come up with something new each day to entertain and delight them
Club teams are relatively smaller than the hotels and handle more activities and there is the greater importance of personalized service in comparison to the standardized service as it is the case in terms of hotel management
The club has to manage many activities at a given time