In: Operations Management
Who is a stakeholder and why are they, and their voices, important?
As a stakeholder in Post University, next week in all your courses you are going to be asked to complete your student survey. Big deal… Why should your instructors care about what you have to say? Why should Post care about what you have to say? What difference can you, or any stakeholder make by conveying your thoughts to the company you’re a stakeholder in? Is there a better way to reach for a result or action from the company?
If you own the company, why should you listen to feedback regarding improvement for the company you have poured you heart, soul, and monies into?
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A Stakeholder is a party that has interest in an organization, and can either affect or be affected by the organization’s actions, policies, and objectives directly or indirectly.
A university has important stakeholders including students, staff, faculty, and administrators. I, as one of the members of the post-university students, find myself to be a stakeholder and the university itself would find us to be one of its key stakeholders because, first, there would be no university without us. Particularly for us, students, the voices of each stakeholder are critical because our input regarding the performance of the university would greatly represent the university's image. We can not diminish the fact that there are deficiencies in every university and there are issues with the facilities, services and performance of the institution. Through reviewing and assessing students and other staff with a link to the university, it will help to assess if the university is still successful at delivering and sustaining quality education services. For an online student, the best way to attain a company outcome or intervention is to respond to their online survey and review of the systems and programs provided by the entire university.
If I already have my own company, I'll listen to the opinion of everyone about my company's results. First, I'll listen and then evaluate any situation if any advice is appropriate and reliable to improving the efficiency of my own business. As a proprietor, I will appreciate the views, feedback and recommendations of my stakeholders to strengthen the company as a whole. I want to hear the appraisal of the workers on the results of my own business to have a better working atmosphere and to meet the demands of the stakeholders because it really helps to get a better picture and credibility of the business.
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