Question

Elaborate on the requirement of a successful grievance procedures.

Answer 1

Ans.

A successful grievance procedure should be fair , transparent , unbiased and proactive. Lets understand this from the perspective of an employer and employee relationship.
An appropriate and beneficial employee grievance procedure ought to incorporate these six steps :
Stage 1 :Employee Discusses Complaint with Immediate Supervisor
Encourage your staff to share the particular episode to their manager or department head within five business days of its event. In the event that the circumstance can't be settled now – or the employee feels awkward addressing the supervisor about the issue – the employee ought to continue to Step 2.
Stage 2: Employee Submits a Written Complaint to a Second-Level Manager
With this progression, the employee presents a formal composed grievance for audit by an assigned ranking director or HR delegate.
Stage 3: Designated director Holds a Meeting with Employee
A meeting between the designated director or HR delegate and the employee ought to be held inside five business long periods of accepting the composed protest. This gathering gives a chance to the ranking director and the employee to examine the issue in detail and gather the facts .
Stage 4: Director Investigates the Complaint
Contingent upon what comes up in the past gathering, the assigned ranking director may need to investigate the issue further. This may require talking with colleagues or checking on related administrative work.
Stage 5 :Report the Decision or Resolution
After the circumstance is completely analyzed, the ranking director should arrive at a resolution.
Stage 6 :Offer the Decision with the Employee
Designated director should meet with the employee to discuss an official conclusion and what occurs straightaway. This one-on-one gathering is a pivotal piece of the procedure. The ranking director should bring up that they heard the employee's interests, paid attention to the issue and that arrived at a suitable resolution.