In: Operations Management
ethics in the Workplace
You are a member of the senior hospital administration. You
become aware of a problem involving a long-time and well-respected
employee, as well as the supervisor of said employee.
The employee in question is a social worker; a very competent and
very conscientious professional. His wife has recently suffered a
stroke with significant residual neurological deficit. This has
resulted in the necessity that the social worker take days off to
care for her; come in late or leave early to take her to medical,
physical, or occupational therapy appointments; etc.
It is thought that, because of these demands on his time—and the
taxing emotional overlay of dealing with the critical illness of a
loved one, while simultaneously dealing with patients and families
in similar situations—that his charting fell behind. In fact, it
was discovered that he was writing social work notes 1–2 days after
the fact, back-dating the notes, and placing them in the patients
chart between notes of the same time frame as the date on the
note.
When the social worker’s immediate supervisor became aware of this,
she told him that such behavior must stop immediately. Given the
circumstances, however, she opted to take no further action, did
not document this in his personnel file, nor did she advise her
superiors.
Other members of the staff became aware of this, and someone
reported it to the CEO via a “Tell Us About Problems” Dropbox.
1. You have been assigned to address these multiple issues of ethics, standards of conduct, truth, and fairness. Also
2. describe what concepts of change management theory you would apply in this situation. Describe your answer in detail, write in a response to each case scenario. 500 words please typed
Answer:-
1)
Following the temporary guideline of the change management, a company's management ought to consistently include or acknowledge help from individuals inside the earth, social, procedure, connections and practices (Todnem, 2005). Despite the fact that the exceptionally skilled worker has individual issues, it is fundamental to give some assistance to his circumstance in like manner. The interest of time for him to think about his distraught family is basic at the present circumstance and it would be clearly better to accord some sensible time to him.
Be that as it may, her obligation ought to be overhauled and just an impressive heap of duties should he hold. Likewise, the top management ought to impart his circumstances over all the concerned management work force for better mindfulness. Another guideline of ethics and change management guess that management ought to convey, include encourage and upgrade worker investment and therefore activities. The contribution ought to be early enough open and completely.
Be that as it may, the honest representative a depicted in the setting ought to be given a veritable legit suggestion to know the impacts of the mixed up obligation execution. He ought to be informed on the determination regarding great time intend to make up his obligation of making auspicious records.
He ought to be encouraged to abstain from antedating the notes rather, he should hand over certain duties which he feels are additional heap as opposed to neglecting to make right records. Professional administrations ought to be taken care of with direness and accommodation; it is smarter to alert him. It is astute to decrease his obligation load in consistence with his working hours.
2)
As indicated by the components of a fruitful change management, it is prudent to constantly offer individual directing where vital (Todnem, 2005). For the instance of the manager who neglected to record the circumstance, it is smarter to alert him on the need of making the record even of an acquitted mistake.
To deal with the above arrangement of mistakes, as announced by one representative, I would convey the circumstance of the casualty worker.
I would support transparency by all representative, empower the regulate o report and record each and every laborer perception and start a typical comprehension of the workers' circumstance.
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